CARE COORDINATOR

Job Description

Job Description

Description:

Job Title: Care Coordinator

Job Code: 31

Hours: 8:30am to 5:00pm

FTE: 1.00

Weekend Schedule: No

Holiday Schedule: No

Call Schedule: No

FLSA Status: Nonexempt

Department Name: Location: Brattleboro, Vermont

POSITION SUMMARY:

Embedded in the Primary Care, the Care Coordinator provides consultation to the medical and social service treatment teams providing screening, case management and resource coordination and assisting in discharge planning when appropriate. The Care Coordinator is an integral member of the care team and provides case management, discharge planning and resource coordination to patients as well as provides routine follow ups on services for patients of Brattleboro Family Medicine.

DEPT. SCOPE OF SERVICE:

The BMH-owned or managed physician practices provide medical services in various specialties and offices including pediatrics, OB/GYN, cardiology, orthopedics, general surgery, family practice and internal medicine. The practices are staffed by physicians and other licensed providers who are supported by clinical staff (RNs, LPNs or medical assistants) and clerical staff (receptionists, transcriptionists, file clerks). Hours vary by practice.

KEY RESPONSIBLIES:

• Provides consultation with team members, and takes referrals from them to outside resources
• Collaborates with clinicians to assess and establish plan of care for complex patients including setting priorities with the patient/family.
• Assists individuals and families with identifying and prioritizing goals.
• With individuals, formulates time-limited treatment plans that target clearly identified treatment goals with a means of measuring success and treatment completion
• Provides care coordination and resource connection.
• Establishes relationship with community team, other providers, partner community agencies, and identified support systems for patients, collaborating as indicated.
• Completes periodic reports as required by BMH and or the state.
• Adheres to professional and ethical conduct at all times.
• Maintains accurate and timely clinical documentation in the EHR.
• Demonstrates the ability to coordinate patient care with a proactive approach to both acute and chronic conditions while being an advocate for the patient’s rights, value and belief systems.

EDUCATION:

• Bachelor’s degree in science or arts.
• EXPERIENCE/SKILL SETS:
• 3-5 years recent experience in Care Coordinator/Care Management preferred.
• Hospital experience preferred
• LICENSURE/CERTIFICATION(S):
• Current Healthcare Provider CPR certification

OSHA CATEGORY:

• OSHA Category I - Tasks that involve exposure to blood, body fluids, or tissues require use of techniques of Universal Precautions as evidenced with blood borne pathogens standards

PHYSICAL DEMANDS:

On-the-job time is spent in the following physical activities.

• Standing
• Walking
• Sitting
• Talking or Hearing

This position requires that weight be lifted or force be exerted.

• Up to 30 pounds

This position has vision requirements.

• Close Vision (clear vision at 20 inches or less)
• Color Vision (ability to identify and distinguish colors)
• Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)

Hearing.

• Ability to hear calls
• Ability to hear instructions from physician/department staff/others

WORK ENVIRONMENT:

The typical noise level for an office environment is:

• Quiet
• Moderate Noise

EEO/ADA Statement

Brattleboro Memorial Hospital provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regard to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Brattleboro Memorial Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources.

**This job description is intended to outline the general responsibilities of the position and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Additional duties may be assigned as needed to support operations.**

Compensation Disclosure in Accordance with Vermont Act 155

In compliance with Vermont Act 155, Brattleboro Memorial Hospital provides the compensation range for this position in good faith. The listed range represents the pay scale reasonably expected for a successful candidate based on factors such as relevant experience, education, internal equity, and market competitiveness. Final compensation will be determined during the hiring process.