Shipping Clerk

The Shipping Clerk supports the daily shipping workflow by performing accurate staging, labeling, scanning, scheduling, and loading activities for outbound shipments. This role ensures customer-specific shipping requirements are met and that outbound flow runs smoothly, efficiently, and on time. The Shipping Clerk must demonstrate strong attention to detail, technical proficiency in shipping systems, and a process-driven mindset to maintain accuracy and improve operational flow. Key Responsibilities Own the end-to-end shipping workflow for multiple customer accounts, ensuring all outbound freight – parcel, LTL, and full truckload – is processed accurately, efficiently, and in alignment with each customer’s routing, labeling, and documentation standards domestic and international. Prepare and verify bills of ladings, labels, pack slips, invoices, and audit sheets. Ensure all shipping information is correctly entered into ERP systems, carrier portals, and customer-specific applications. Accurately stage outbound orders, weigh skids, scan items or pallets, and prepare loads for pickup. Ensure safe and correct loading practices that protect product integrity and meet carrier and/or internal requirements. Perform shipment audits, document audits, and load verification checks as required. Confirm product accuracy, proper labeling, correct quantities, and alignment with outbound documentation. Use shipping portals, carrier tools, label generators, handheld scanners, and ERP systems with high technical proficiency. Identify and resolve common system issues and escalating appropriately when necessary. Investigate and resolve shipment discrepancies, missing items, mislabels, and routing conflicts. Communicate promptly with any and/or all employees when issues impact outbound flow. Understand how each shipping activity affects the larger outbound schedule and proactively prioritize tasks to prevent bottlenecks, truck delays, and congestion in staging lanes. Coordinate with receiving, material handlers, customer service, team leads, and production teams to ensure materials are available, issues are resolved quickly, and shipments depart on time. Uphold 5S standards in shipping lanes, maintain equipment cleanliness, complete daily checklists, and ensure the safe operation of forklift equipment. Follow processes and proactively suggest improvements to labeling, routing, auditing, load prep, and documentation standardization. Participate in continuous improvement initiatives. Gain competency across all customer workflows and provide operational coverage during absences or volume spikes to maintain consistency and flow across the department(s). Support additional tasks as needed to ensure business continuity and operational success. Qualification Requirements High school diploma or GED required. Preference will be given to candidates with 2+ years prior experience in transportation planning and freight management in a manufacturing setting. Ability to exhibit good judgment related to safety, quality, cost and delivery of parts, processes and product. Capable of problem solving to reduce errors, improve quality and delivery. Demonstrated basic math skills and the ability to read and write legibly. Willing to work frequent and short-notice overtime, including Saturdays, and be willing to work any shift as needed for training and problem solving. Excellent attendance, above average computer skills, and be capable of instructing operators. Self‑starter and work efficiently under minimal supervision. Previous experience in warehousing and/or shipping is preferred, with experience with ERP systems. Forklift certification (or willingness to obtain). Strong communication and organizational skills. Proficiency with Syteline software and inventory systems a plus. Language Skills Ability to effectively present information in one‑on‑one and small group situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, lift up to 50 lbs, and judge distance and height. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, which may change based on the weather. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Equal Employment Opportunity Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer. 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