Service Assurance Agent
Federal Express Corporation
Focuses on root cause analysis to improve service, provides feedback to management, offers solutions and actions to solve operational problems. Promotes and supports the service assurance network and quality improvement process in all facets of the operations. Provides inventory tracking, deployment, maintenance support for devices, equipment and software. Performs other duties as assigned. High school diploma/GED Eighteen (18) months FedEx experience. Ability to complete all basic and re currency training. Knowledge of FedEx operations features of service. Knowledge of mainframe and web-based applications, i.e. Cosmos, GNSL, FAMIS, IMS, TSO, CMS, etc. Must be proficient with PC applications including word processing, spreadsheets, databases and graphics. Full-Time Monday through Friday 0730 - 1530 Additional Details: Monday through Friday 0730 - 1530 FT Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish) #J-18808-Ljbffr Federal Express Corporation
Vacancy posted 1 day ago
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