Banquet Server - Mayo Civic Center

POSITION: Banquet Server DEPARTMENT: Food & Beverage FLSA STATUS: Non-Exempt, Hourly LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE This is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention. Essential Duties and Responsibilities Reports for work in proper uniform according to the scheduled time. Follows instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain. Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event. Assists with preparing garnishes, beverages, condiments, and breads. Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc. Assists with preparation and set-up of event room when necessary. Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain. Attends pre-function meeting for briefing of event details. Provides friendly and courteous customer service at all times. Remains at assigned station and perform duties as assigned according to each event. Reports any customer concerns and/or complaints to Banquet Captain. Breaks down tables and banquet equipment after each event. Cleans and returns serving pieces to proper storage area. Adheres to strict grooming standards and policies of company. Follows service standards, procedures and guidelines. Performs other duties as assigned and deemed necessary. Qualifications To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Minimum of six (6) months’ work experience in service-oriented environment Skills and Abilities Knowledge of catering services and terminology Strong guest service skills Ability to get along well with others Ability to receive and carry out instructions in a timely manner COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. Range: $20-$21/hr WORKING CONDITIONS Location: On Site Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.