Patient Care Coordinator- Experienced

Patient Care Coordinator (Experienced)

Savage, MN $24$27 per hour

Join a team that makes every patient feel at home. At Dental Associates of Minnesota, we believe exceptional patient care begins the moment someone walks through our doors. Our busy and well-established Savage Adult Clinic is looking for an experienced, friendly, and highly organized Patient Care Coordinator to become the welcoming face of our practice.

If you thrive in a fast-paced dental office, enjoy building relationships with patients, and take pride in keeping schedules running efficiently, we'd love to meet you. You'll play a vital role in creating an outstanding patient experience while supporting our clinical team and helping ensure each day runs smoothly.

What You'll Do:

• Welcome patients with professionalism, warmth, and exceptional customer service
• Answer incoming phone calls and assist patients with scheduling, questions, and appointment needs
• Schedule and coordinate appointments for Doctors, Dental Therapists, and Hygienists while maximizing provider efficiency
• Check patients in and out accurately while maintaining an exceptional patient experience
• Verify and update patient demographic, insurance, and billing information
• Process patient payments and maintain accurate financial records
• Scan, organize, and maintain electronic patient records and documentation
• Coordinate referrals, records requests, prescriptions, and follow-up communications
• Assist with insurance verification and administrative support as needed
• Coordinate interpreter services when appropriate
• Maintain a clean, organized, and welcoming reception area
• Collaborate with providers and teammates to ensure efficient daily operations

What We're Looking For:

• 5+ years of dental front office experience required
• Strong knowledge of dental terminology, insurance verification, treatment scheduling, and patient coordination
• Experience with dental practice management software (Open Dental preferred)
• Outstanding communication and customer service skills
• Exceptional organizational and multitasking abilities
• High attention to detail with excellent accuracy
• Ability to remain calm, professional, and solution-focused in a fast-paced environment
• Commitment to patient confidentiality and HIPAA compliance
• Dependable, positive, and team-oriented attitude

Why You'll Love Working Here:

At Dental Associates of Minnesota, we know our people make the difference. We are committed to creating a collaborative, supportive workplace where team members are valued, respected, and given opportunities to grow professionally.

What We Offer:

• Competitive pay: $24$27 per hour
• Supportive and collaborative team environment
• Opportunities for professional growth and development
• Modern technology and streamlined workflows
• Stable, established practice with an outstanding reputation
• Meaningful work helping patients improve their oral health and confidence

Benefits:

• 401(k)
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off

Work Location: In Person Savage, MN