SHIP Housing Specialist II

SHIP Housing Specialist II

Performs specialized technical work of an investigative, financial, legal, and regulatory nature, enforcing SHIP and County standards. Performs a wide range of duties related to applicant/participant eligibility. This is a technical position, working independently under the general supervision of the SHIP Administrator.

Essential Job Duties

Maintains an assigned case load of up to several hundred clients, including accurate and complete files, resolution of special cases, and working with various funding sources.

Oversees work and provides quality control for the SHIP Housing Specialist II.

Performs a variety of complex clerical and administrative tasks including operating general office equipment such as computers & associated peripherals, copy machines, scanners, and voice recording equipment.

Processing office-related invoices, work orders, and purchase orders.

Determines and documents applicant and/or participant eligibility.

Develops contractual relationships with property owners and homebuyers.

Assists in the permitting, qualification, and procurement of general contracting services for property rehabilitation.

Prepares documents for County-run Loan Review Committee and prepares client closing documents for said loan.

Acts as a liaison between property owners, contractors, community partners, and government agencies.

Assists in drafting program materials, public notices, and informational guides related to SHIP services.

Provides education to applicants on housing programs, mortgage assistance, and available financial support options.

Participates in public meetings and community outreach events to promote affordable housing initiatives.

Coordinates with contractors to monitor progress on housing rehabilitation projects.

Conducts site visits, when necessary, to ensure compliance with contract terms and program guidelines.

Assists in resolving project-related disputes between contractors and clients.

Typical Requirements

Education/Experience:

High School diploma or GED supplemented by (3) three years of related working experience in banking/lending and/or building industry or an equivalent combination of formal education and related working experience. Must be familiar with affordable housing programs and permitting processes and requirements.

Licenses, Certifications, or Registrations:

Valid Florida Driver's license.

Florida Notary preferred

Knowledge, Abilities, and Skills:

Knowledge of Housing Assistance Grant programs, the Mortgage Loan Application and Qualification Process, the Real Estate Transaction Process, Construction Permitting, etc.

Knowledge of fair housing laws and reasonable accommodation requirements.

Knowledge of code enforcement and federal and state housing standards.

Ability to demonstrate proficiency in understanding and implementing state and federal grant regulations.

Ability to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. Ability to solve practical problems.

Ability to use a computer terminal and other office machines.

Ability to access, operate, and maintain various software applications.

Ability to proficiently use Microsoft Word, Excel, and PowerPoint.

Ability to understand and follow written and oral instructions and directions.

Ability to communicate effectively, both verbally and in writing.

Ability to establish and maintain effective working relationships with staff and the general public.

Ability to conduct public presentations and workshops.

Ability to deal with complainants and violators firmly but tactfully.

Ability to analyze financial documents and tax returns for program eligibility.

Ability to handle sensitive client data with confidentiality and maintain accurate records.

Ability to multi-task and prioritize deadlines effectively, ensuring program goals are met.

Supplemental Information

Work is performed primarily inside in an office environment, with occasional site visits.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.