Oracle Field Service Cloud Consultant

Dear Supplier Partner

Looking for Oracle Field Service Cloud Consultant for our client

Location: Miami FL (Onsite)

Candidates MUST have relevant hands-on Construction/EPC domain experience

Bachelors degree in Engineering Information Systems Business Supply Chain or related field.
5 years of Oracle Field Service consulting experience.
Experience implementing Oracle Field Service Cloud solutions.
Strong understanding of mobile workforce management.
Experience in field operations and dispatch processes.
Knowledge of service lifecycle management.

Preferred Qualifications
Experience within:
o EPC
o Infrastructure Construction
o Utilities
o Energy
o Telecommunications
o Power Delivery Organizations
Oracle Field Service Cloud Certification.
Experience with Oracle Fusion ERP ecosystem.
Exposure to large-scale enterprise transformation programs.

Oracle Skills Required
Mandatory
Oracle Field Service Cloud (OFS)
Routing & Scheduling
Capacity Management
Mobility Configuration
Resource Management
Work Order Management
Dispatch Console
Preferred
Oracle Fusion SCM
Oracle Maintenance Cloud
Oracle PPM
Oracle Integration Cloud (OIC)
Oracle ERP Cloud

Technical Skills
Oracle Field Service Cloud
Oracle Integration Cloud (OIC)
REST APIs
SOAP Services
Data Migration
Workflow Configuration
Mobile Application Configuration
Reporting & Analytics

Functional Skills
Field Service Operations
Workforce Scheduling
Dispatch Optimization
Asset Maintenance
Crew Management
Work Order Lifecycle
Service Level Agreements (SLA)
Resource Planning
Inventory & Materials Tracking

Soft Skills
Client Engagement
Stakeholder Management
Problem Solving
Leadership
Communication
Training & Knowledge Transfer
Process Improvement

MasTec-Specific Experience (Highly Preferred)
Experience supporting field operations in the following sectors would be highly desirable:
Power Transmission & Distribution
Renewable Energy Construction
Pipeline Infrastructure
Telecommunications Network Deployment
Data Center Construction
Utility Services
Civil Infrastructure Projects
Water & Wastewater Operations
These business areas closely align with MasTecs infrastructure and EPC operations where large distributed field workforces require sophisticated scheduling dispatch and mobile workforce management capabilities.
Experience Range
7-15 Years Overall Experience
Ideal Candidate Profile
7 years in Oracle applications consulting.
3 years Oracle Field Service Cloud experience.
At least 1-2 end-to-end OFS implementations.
Strong integration experience with Oracle Fusion ERP.
Experience supporting large field-service or EPC organizations.
Proven expertise in workforce optimization scheduling dispatching and mobile field operations.
Roles & Responsibilities
Oracle Field Service Implementation
Lead Oracle Field Service Cloud implementation and enhancement projects.
Conduct business requirement workshops with stakeholders.
Configure OFS according to operational and business requirements.
Perform fit-gap analysis and recommend best-practice solutions.
Support solution design testing deployment and hypercare activities.
Field Workforce Management
Configure workforce structures including:
o Field Technicians
o Contractors
o Supervisors
o Dispatchers
o Service Regions
Configure work zones shifts calendars and travel parameters.
Optimize workforce utilization and productivity.
Scheduling & Dispatch Management
Configure routing and scheduling rules.
Implement automated dispatch optimization.
Manage:
o Work Orders
o Service Appointments
o Crew Assignments
o Emergency Field Requests
Improve field response times and SLA compliance.
EPC and Infrastructure Operations Support
Support field operations related to:
o Utility Construction
o Power Delivery Projects
o Pipeline Construction
o Network Infrastructure Deployment
o Renewable Energy Sites
o Data Center Projects
Enable real-time visibility into field activities.
Improve coordination between project management and field teams.
Mobility & Field Execution
Configure Oracle Field Service Mobility.
Support mobile workforce capabilities including:
o Work Order Execution
o Asset Inspections
o Material Consumption
o Time Reporting
o Photo Capture
o GPS Tracking
Ensure offline functionality for remote project sites.
Integration Responsibilities
Integrate OFS with:
o Oracle Fusion ERP
o Oracle SCM Cloud
o Oracle Projects (PPM)
o Oracle Maintenance Cloud
o CRM Applications
Support data synchronization between enterprise systems and field platforms.
Assist technical teams with API and integration requirements.
Reporting & Analytics
Develop operational dashboards and reports.
Monitor KPIs including:
o Technician Utilization
o First-Time Fix Rate
o Schedule Compliance
o Workforce Productivity
o Travel Time
o SLA Performance
Provide insights to operations leadership.
Testing & Support
Develop test scenarios and test scripts.
Support User Acceptance Testing (UAT).
Resolve production issues and system defects.
Train dispatchers supervisors and field technicians.
Support Oracle quarterly cloud updates and regression testing.