Front Desk Coordinator

Job Description

Job Description

We are looking for an experienced Front Desk Coordinator to support daily front-of-house operations in Palm Beach, Florida. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, handling incoming communications efficiently, and providing attentive assistance to guests and callers. The right candidate will bring strong organizational skills, a detail-oriented approach, and the ability to manage multiple priorities in a fast-paced setting.

Responsibilities:
• Welcome visitors warmly, provide guidance upon arrival, and ensure a welcoming front desk experience at all times.
• Manage a multi-line phone system by answering, directing, and relaying inbound calls accurately and promptly.
• Serve as a primary point of contact for guests, employees, and external contacts while maintaining a courteous and helpful approach.
• Coordinate concierge-style support by assisting with general inquiries, visitor needs, and basic administrative requests.
• Monitor the reception area to keep it organized, presentable, and prepared for daily activity.
• Take detailed messages and route communications to the appropriate individuals or departments without delay.
• Support day-to-day front office operations by balancing phone coverage, guest interactions, and administrative coordination efficiently.• Prior experience in a front desk, receptionist, or customer-facing support role.
• Demonstrated ability to handle inbound calls using a multi-line or switchboard phone system.
• Strong communication skills with a detail-oriented and service-oriented demeanor.
• Comfortable managing several tasks at once while maintaining accuracy and composure.
• Experience providing concierge-style assistance or high-touch customer service is preferred.
• Reliable organizational skills and attention to detail in a busy office environment.
• Ability to represent the organization effectively when interacting with visitors and callers.