Service Desk Operations Lead - ITSM & Improvement
Unissant
Unissant, Inc. is seeking a Technical Lead - Service Desk Operations to join our team and support a federal client. The ideal candidate combines technical depth, service management expertise, and strong people leadership. The role focuses on leading enterprise IT Service Desk, Contact Center, or ITSM operations, guiding Tier 0 and Tier 1 support, and driving continual service improvement to deliver high-quality customer support. #J-18808-Ljbffr Unissant
Vacancy posted 2 days ago
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Washington DC5 days ago
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