Patient Navigator I/II

Patient Navigator

SALARY (A-E Steps) Patient Navigator I: $22.63 - $27.50 Hourly/$1,810.40 - $2,200.00 Biweekly Patient Navigator II: $24.98 - $30.36 Hourly/$1,998.40 - $2,428.80 Biweekly Bilingual Incentive! Bilingual incentive pay is +7.5% above the Patient Navigator I or Patient Navigator II rate.

Description: Under direct supervision, provides support and/or client services designed to ensure effective navigation of health services to minimize fragmentation within the healthcare system and maximize quality treatment for patients of the Health Services Agency. Serves as an advocate for clients to resolve concerns and improve patient access to services across all healthcare sectors. Collaborates with healthcare providers and multidisciplinary professional staff to implement safe and efficient patient care. May perform routine patient care in a clinical setting.

About the Department: Tehama County Health Services Agency is committed to a healthy community. We provide integrated services to Tehama County residents through education, prevention, assessment, intervention, treatment, and follow up. Our staff are valued for their contributions to client care, whether they work in direct services or are in key support roles. We collaborate, communicate, and support each other so we can focus on what's most important, the overall health of our clients. Every position is a key position at Health Services. We value input, good communication, and collaboration within our organization as well as with our agency partners. If you would enjoy working with people who are committed to the health of our residents, then our agency would like to hear from you.

Examples of Duties:

• Assists patients in accessing care and navigating health care systems. Assess barriers to care and engage patients and caregivers in finding potential solutions.
• Schedules appointments for patients with various health care providers as directed.
• Coaches patients in self-management, problem solving and empower patients, family and/or caregivers to achieve maximum levels of wellness and independence.
• Bilingual Candidates: Translates, interprets and otherwise communicates with members of the Spanish speaking community.

Education, Experience & Licenses:

• Any combination of training and experience which would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
• Equivalent to the completion of twelfth (12th) grade.
• Patient Navigator I: Two (2) years of experience working one-on-one assisting patients with their health needs. Must possess a clinical medical assisting certificate of completion from an accredited training institution or graduation from an accredited college or university with an Associate's Degree in a health or social services related field.
• Patient Navigator II: In addition to the above, must possess a valid certification as a Medical Assistant from an institution approved by the California Certifying Board for Medical Assistants. Requires one (1) year of related experience in a medical setting.
• Bilingual Candidates: Must pass a Cooperative Personnel Services (CPS) written and/or oral bilingual proficiency test (or other appropriate test selected by the County) to qualify.
• License & Special Requirements: Possession of, or ability to obtain and maintain, a valid California Class C Driver License and a satisfactory driving record is required. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Must complete periodic continuing education coursework as required to maintain active certification. Requires CPR certification. May be required to successfully complete an extensive and thorough law enforcement background investigation. Other combinations of education and experience may be considered.

Recruitment Information: The department is currently recruiting for one (1) vacancy. In addition, Tehama County is establishing an eligibility list to fill future vacancies for a Patient Navigator I/II - Bilingual or Patient Navigator I/II, as well as subsequent vacancies, which occur during the life of the eligibility list. Testing Dates: July 8 -10, 2026. Testing will be provided via email. Tentative Interview Dates: 1st - Tuesday, July 14, 2026 from 3:00pm to 5:00pm. 2nd - Thursday, July 23, 2026 from 4:00pm to 5:00pm. Only the most qualified applicants will be invited to an interview. New employees should anticipate being hired at the beginning step of the salary range. Candidates who exceed entry level qualifications may be considered, with approval from the Board of Supervisors, for placement at other than A step. In compliance with current regulations in the state of California, this position does not require employees to obtain a COVID-19 vaccination, although it is highly recommended. Please upload ALL required documents when applying such as, copies of all required degrees and/or certifications as outlined in the job description. Incomplete applications will not be considered. For questions about this recruitment please contact: Emily Unger | View phone number on click.appcast.io | View email address on click.appcast.io All offers of employment are contingent upon successful completion of background, fingerprinting, drug test and physical examination provided by the County. EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / VETERANS' PREFERENCE POLICY / DRUG-FREE WORKPLACE