AFTER SALES AND SERVICE SUPERVISOR

After Sales & Service SupervisorThe After Sales & Service Supervisor or CSS Operations Supervisor is to assist the operations manager with all CSS operations relating to product returns processing, planning & supply, product salvage, and quality feedback. The main objectives of this position are:Effectively managing all floor operations, planning, and supplyMaintaining a minimum 100% efficiencyAchieving maximum product salvage from returns and recycling of scrapAccurate testing of returns and recording of fault codesControlling WIP inventory and general inventory accuracyIdentifying product quality issues for improvementGenerating reports as neededWho You Are & What You'll Do:Plan and efficiently execute daily work activitiesHelp manage and control SLOB inventoryAssure the quality and accuracy of all work activitiesMaintain inventory accuracy and an appropriate level of WIP inventoryManaging and training employeesPromote and implement continuous improvementAssure that all paperwork is correctly filled out and submitted to the office for data entryEnforcing discipline and safety on the floorAchieving good employee relationsIdentifying product quality issuesDevelop and promote continual improvement by maintaining compliance with quality, safety, and environmental certifications.Communication activities and regular data to the CSS Operations ManagerSupervise activities in the absence of the managerWhat You'll Need to Succeed:Work Experience: Previous Supervisory experience in a manufacturing setting. Previous planning and or MRP experience. MS Office/PC proficiencyEducation: Post High School Degree in a related area (or proven job experience)Personal characteristics: Responsible; People oriented; Team player; Leader; Organized; Dependable; Decisive; Motivated; Proactive; Problem solving skills; Technical aptitudeAdditional / Optional Skills: Bilingual Spanish a plus. Warehouse Management System experience. Certified forklift driver.You will receive a competitive salary that recognizes your expertise and contribution to the team. In addition, we offer a comprehensive benefits package that includes:Medical, dental, and vision insurance401(k) retirement plan with company matchPaid time off and holidaysFlexible work arrangementsContinuing education opportunitiesEmployee discounts on company products/servicesWellness incentivesCasual dress codePositive work culture that values work-life balanceSalary Range: $60,000 to $65,000 commensurate with experience.In addition to a competitive salary and benefits package, we offer a fun and collaborative work environment where your ideas will be heard and your contributions will be valued. Don't miss this opportunity to join a dynamic team and take your career to the next level. Apply now!Groupe SEB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact View email address on click.appcast.io SEB invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request by contacting View email address on click.appcast.io