Merchandise Processor Team Lead (2nd Shift) On-Site

Merchandise Processor

At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. If you thrive in a fast-paced environment and enjoy hands-on work, join Torrid as a Merchandise Processor! In this role you'll support daily operations by handling merchandise from start to finish; including receiving, prepping, picking, packing, shipping, and returns. This position follows a 4-day work week schedule, giving you more flexibility and time for what matters most.

SHIFT: B2 Sunday, Monday, Tuesday (Every other Wednesday) 4:30pm-3:00am C2 Thursday, Friday & Saturday (Every other Wednesday) 4:30pm-3:00am What You'll Do:

• Assist Supervisor to achieve planned per hour throughput, cost per unit, level of service and accuracy standards throughout the shift/schedule.
• Lead assigned functional areas to ensure all Key Performance metrics are achieved; follow daily plan, monitor results, and assist where necessary to achieve daily goals.
• Assist Supervisor to delegate tasks, train and monitor associate performance to meet/exceed productivity, accuracy, quality, safety, and attendance goals with 100% SOP compliance.
• Team Lead will be responsible for hitting their own personal productivity goals.
• Optimize department operations by providing feedback to Supervisor regarding labor capacity and workload leveling.
• Support, create and maintain a culture of consistency, fairness & inclusiveness for associates.

What You'll Need:

• High school diploma or equivalent required
• 13 months of related experience preferred
• Proficient in reading, writing, and communicating in English
• Basic math skills required
• Consistent attendance and punctuality
• Ability to operate an RF scanner
• Regularly required to sit, stand, bend, and lift/move up to 30 pounds
• Ability to lift/move up to 50 pounds occasionally

What You'll Get:

• Medical, dental, and vision insurance
• 401(k) with company match
• Life insurance and short-term disability
• Paid time off and paid company holidays
• 50% associate discount
• Tuition reimbursement and more

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access you can request reasonable accommodations by sending an email to View email address on click.appcast.io. Only messages left for this purpose will be returned. Our company participates in E-Verify.