Sr. Implementation Engineer (Austin)

As passionate about our people as we are about our mission.Why Join Q2?Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.What Makes Q2 Special?Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.The Job At-A-Glance:Q2 is seeking a Senior Implementation Engineer to join our Risk & Fraud Management Service Delivery team, responsible for delivering complex financial institution transformation initiatives, including mergers, acquisitions, core conversions, and platform migrations. This role is critical to ensuring Q2's solutions are accurately designed, configured, and implemented to support seamless client transitions during high-impact events.In this role, you will work with highly configurable, multi-platform solutions that require strong technical aptitude, problem-solving skills, and adaptability. You will navigate complex financial institution environments, partnering closely with project managers, internal teams, and clients to ensure configurations, integrations, and data mappings are executed with precision and aligned to critical conversion timelines.As Q2 continues to expand the use of automation and AI-enabled capabilities across our products and implementation processes, you will leverage emerging technologies to improve delivery efficiency, enhance client outcomes, and support scalable implementation practices. You will also play a key role during conversion events, which may include weekend go-lives — executing runbooks, validating configurations, troubleshooting issues, and providing production support through project completion.A Typical Day:Partner with clients and internal teams to understand business requirements and direct the configuration dutiesDevelop and perform quality assurance check points within your team to ensure quality and timely deliveryProblem-solve routine to complex issuesCreate and implement tools that increase quality, security and productivityTrack status and provide updates in relation to overall implementation processExecute and validate database merges, deconversions, and data migrations aligned to merger and conversion timelines Author and maintain runbooks used during conversion events Bring Your Passion, Do What You Love. Here’s What We’re Looking For:Typically requires a bachelor's Degree in related field and 8+ years of experienceStrong MS SQL skills: Understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation and debuggingConfiguration and deployment experience with Web ServicesData migration experience a plus Familiarity with cloud hosting environments (Azure, AWS) preferred; VMware experience also applicable Experience with Python and other scripting languagesStrong troubleshooting, diagnostic and analytical skillsAttention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environmentA relentlessly positive dispositionExcellent people and teamwork skills with a drive for ownership of activities with a focus on successful completionAbility to train individuals 1-on-1 and in a classroom environmentThe ability to remain calm, diplomatic, and cooperative under stressful conditionsStrong written and oral communication skills including communication of technical concepts to non-technical individualsFinancial Services and Enterprise Software experience beneficial but not requiredThis position requires fluent written and oral communication in English.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Health & WellnessHybrid Work OpportunitiesFlexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it”Click here to find out more about the benefits we offer.Our Culture & Commitment:We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.Applicants in California or Washington State may not be exempt from federal and state overtime requirementsSummaryLocation: Austin, TX; Lincoln, Nebraska; Charlotte, North Carolina; Cary, North CarolinaType: Full time