IT Support Technician

Since 1940, Stansell Electric Company, Inc. has been a leading provider of quality electrical contracting and related services. Today, Stansell Electric continues as a family-owned company with second and third generations carrying the legacy. The core values of the company: Quality, Customer Satisfaction, Enjoyment, Care for Employees, Honesty, and Investing in Resources; are the ultimate legacy established over 80 years ago and carried on by the amazing team today. How Stansell Makes a Difference By Growing our People, Serving our Customers, and Building our Communities, we stand out as the leading multi-disciplined electrical contractor and systems integrator in the Southeast. Stansell Electric provides turnkey solutions in the Transportation (Lighting, Signalization, ITS, Navigation), Industrial (Water, Wastewater, Manufacturing/Warehouse, Power), Commercial (High-rise, High-end complexes), and Infrastructure (Duct bank, Substation) markets. We take pride in our unwavering commitment to Injury Free, Best Tradespeople, and Quality; while building relationships with Owners, Contractors, Architects, Engineers, and other Subcontractors. We have a strong people-first culture, a record-setting safety record, and we leverage technology to enhance the effectiveness of project. About the role The IT support admin works out of Stansell Electric's Nashville office, assisting in all aspects of creating value for the company through the support of all Stansell computer users, maintaining all desktop, server, and network equipment, and maintaining maximum uptime for all computing resources. The IT Support admin must show extensive experience with IT systems, networks, and related technologies. Solid knowledge of best practices in IT administration and system security. Exceptional leadership, organizational, and time management skills. Strong analytical and problem-solving skills. Advancement opportunities are available by advancing to more senior positions or through transfer to skilled trades. What you'll do BasicUserSetup&Support Tier1supportforallendusers BuildsandmaintainsallPCsfornewemployees BuildsnewADuseraccountsandExchangemailboxes Quicklyandeffectivelyresolvesallissuesforcompanyemployeesandequipment ActiveDirectory&UserProfiles KeepsADUsers&Computersclean;removesolduserandcomputeraccounts Appliesuserstosecuritygroupsasestablishedforenduseraccessaccordingtoposition MaintainsandTracksSoftware Maintainsallsoftwareattheclientcomputer TracksquantitiesandmovementofsoftwareandreportsthesetoITDirectorwhennecessary MaintainsandTracksHardware Maintainsallclienthardwareincludingbutnotlimitedtodesktops,scanners,printers,phones,etc. TracksquantitiesandmovementofhardwareandreportsthesetoITDirectorwhennecessary MaintainsandTracksMobileDevices MaintainsallMobileDevices BasicServerMaintenance MaintainsallserversundertheguidanceoftheITDirector MaintainsandinstallsallcriticalandsecuritysoftwareupdatesfromMicrosoftandothersoftwaremanufacturers. Worksonotherserversasnecessary Training Trainsfieldforemenonproperuseandcareoflaptops HelpsITDirectortrainonnewprocedures Qualifications Smarts, Skills and Physical Requirements Excellentverbalandwrittencommunicationskills. ProficientinMicrosoftOfficeSuiteorrelatedsoftwareaswellasotheraccountingsoftwareprograms. Abilitytoworkindependentlyandinafast-pacedenvironment. Abilitytoanticipateworkneedsandinteractprofessionallywithcustomers. Excellentorganizationalskillsandattentiontodetail. Possessionofgoodhearingandvision,normalorcorrected. Prolongedperiodssittingatadeskandworkingonacomputer. Education Bachelor’s degree in computer scienceorrelatedjobexperience. Experience 3-5yearsofexperienceinasimilarrole Health Savings Account Short- and long-term disability 401(k) As a Federal Contractor, it is the policy of Stansell Electric Company to assure that applicants are employed, and that applicants are treated during employment, without regard to their race, religion, color, sex, sexual orientation, gender identity, national origin, age or disability. An Equal Opportunity Employer / Minorities & females encouraged to apply. TN Drug Free Workplace conducting pre-employment, post-accident and random drug screening. #J-18808-Ljbffr Stansell Electric