Credit Assistant

Job DescriptionJob DescriptionCredit AssistantSaraland, AL | $15.48 per hour Monday–Friday, 8 a.m.–5 p.m. | Temp-to-PermLong’s Human Resource Services is seeking a detail-oriented Credit Assistant for a company in Saraland. This position supports the Credit Department with customer account inquiries, payment processing, order coordination, and administrative tasks.The ideal candidate has strong organizational skills, professional telephone communication, and a high level of accuracy when handling financial information.ResponsibilitiesAnswer incoming credit calls and assist customers with statements, payments, billing, adjustments, and account questionsManage Cash Before Delivery (CBD) accounts, calculate order totals and freight charges, and communicate payment requirementsReceive, record, and apply payments; process credit card and ACH transactionsCoordinate rush orders and release pending orders according to payment requirements and company proceduresSet up new customer accounts and maintain accurate recordsAssist with past-due account collections and document customer communicationsObtain trade references, credit reports, and proof of delivery to support Credit AnalystsSubmit invoice discrepancy claims and coordinate follow-upPrepare correspondence, proforma invoices, credit references, and other departmental documentsProtect confidential customer financial informationMaintain a calm, professional approach when resolving difficult customer concernsQualificationsHigh school diplomaTyping speed of at least 40 words per minuteProficiency in Microsoft Word, Excel, and Outlook, plus internet navigationStrong communication, listening, and telephone skillsAbility to organize multiple priorities and respond promptly to customer inquiriesAccurate math, spelling, data entry, and business writing skillsExperience working with customers in a professional settingDependable attendance and commitment to confidentiality \nCompany DescriptionAbout Long's Human Resource ServicesAt Long’s, our people are our greatest asset. We’ve been serving Mobile and Baldwin Counties – and the entire Gulf Coast area – since 1948. With this experience, we bring unparalleled knowledge of the area markets, and this knowledge translates to the best possible job fit for companies and employees.Company DescriptionAbout Long's Human Resource Services\r\n\r\nAt Long’s, our people are our greatest asset. We’ve been serving Mobile and Baldwin Counties – and the entire Gulf Coast area – since 1948. With this experience, we bring unparalleled knowledge of the area markets, and this knowledge translates to the best possible job fit for companies and employees.