Site Manager

Site Manager page is loaded## Site Managerlocations: 434 - Colorado Springs-Garden of the Godstime type: Full timeposted on: Posted Todayjob requisition id: JR101783What You’ll DoLead & Develop the TeamAs the senior on-site leader, you will:-Recruit, hire, train, coach, and performance manage all team members, including the Assistant Site Manager, Shift Leads and Team Members-Build and reinforce a positive, growth minded culture grounded in company values(Based on the expectation to build a positive, growth minded culture) -Conduct ongoing development conversations and ensure readiness of future leaders-Ensure all staff follow safety, customer service, and operational standards consistentlyDeliver an Exceptional Customer Experience-Champion a welcoming, service-oriented environment where every customer feels valued-Resolve escalated concerns and coach the team on best-in-class customer engagement-Lead membership growth strategies, including sales coaching and service recommendations, based on promoting memberships and services, addressing concerns, and assisting customersOversee Site Operations & Equipment Performance-Own all daily operational workflow and ensure efficiency, accuracy, and safety-Maintain equipment reliability by managing preventative maintenance, repairs, and vendor support-Ensure the site consistently meets company standards for quality, cleanliness, and throughput-Analyze operational metrics and implement improvements to increase performance and reduce downtimeDrive Sales, Profitability & Business Results-Set and manage site-level sales, membership, labor, and operational targets-Lead sales initiatives, promotions, and team‐wide upselling behaviors-Monitor KPIs and adjust staffing, processes, or workflow to achieve results-Manage site expenses, inventory, and cost controlsEnsure Safety, Compliance & Brand Standards-Enforce all health, safety, and environmental protocols-Ensure adherence to company policies, operating procedures, and quality standards-Address risks, incidents, or equipment failures promptly and effectively-Conduct regular audits and site inspections to ensure consistency and complianceQualificationsRequired-Strong customer service mindset and excellent communication skills-Demonstrated leadership, teambuilding, and performance management abilities-Ability to operate effectively in a fast paced, hands-on outdoor environment-Strong problem-solving and decision-making skills-Reliable, self-motivated, organized, and capable of independently running all aspects of site operations(Expanded from reliability and eagerness to learn)-Flexible schedule, including weekends and holidays-Ability to stand for long periods and perform light physical tasksPreferred (but not required!)-Previous site management or multi‐team leadership experience-Experience in retail, service, hospitality, or other customer facing roles-Mechanical aptitude for overseeing equipment checks and maintenance-Experience with sales-driven environments or membership programs*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*We share the responsibility for creating the best experience for our customers, team members, and facilities. **Be Curious** - We have a drive to learn, grow, challenge, and explore better ways of doing things. **Take Accountability** - We take ownership of our actions, commitments, and results. **Show respect** - We value every person by listening openly, communicating honestly, and treating others with dignity. **Pursue Excellence** - We set the bar high, sweat the small stuff, and pursue continuous improvement -together. #J-18808-Ljbffr Whistle Express Car Wash