Training Manager

Training Manager

This role manages IRL training across NAM, ensuring a consistent and impactful team and community experience. You'll partner with the People and IRL teams to bring training to life, from onboarding through ongoing development, ensuring programs are delivered, evolved, and refreshed in line with Gymshark's culture and values.

You'll also play a key role in driving impact as we scale our NAM retail footprint, supporting high-value training initiatives that enable store success and contribute to Gymshark's long-term growth ambitions.

Responsible for:

• Managing, delivering, and evaluating Gymshark's IRL retail training and career development programs and materials
• Contributing to the development of training platforms, systems, and technology
• Partnering with retail training teams across regions to deliver consistent training experiences
• Delivering engaging, high-energy in-store and virtual workshops, including hands-on support for new store openings
• Using data and feedback to measure effectiveness, impact, and ROI, and drive continuous improvement
• Managing training logistics, including scheduling, facilities, and travel
• Championing DEI by ensuring all content is inclusive, accessible, and culturally appropriate
• Staying informed on legislation, best practices, and new ways of working

Accountable for:

• A consistent and connected team and community experience across all retail locations
• Training that reflects Gymshark's brand, values, and local market needs
• Building a shared language for learning, growth, and career development
• Driving a culture where continuous personal and professional development thrives

Essential Skills:

• Experience creating and designing retail training and career development programs in a fast-paced, high-volume environment
• Ability to influence and collaborate with stakeholders at all levels
• Confident facilitator and storyteller with strong written and verbal communication skills
• Strong understanding of varied learning methods and facilitation techniques
• Experience using LMS platforms and building digital learning resources
• Ability to travel & work across time zones where required

This is a hybrid role partially based in our New York City office. All candidates must be local or willing to relocate. You must also be authorized to work in the United States.

This role has a salary range between $105,000-115,000. We are committed to fair and consistent pay practices. The salary range shown represents the anticipated hiring range for this position and may vary depending on individual qualifications and internal equity.

Standard benefits include:

• Comprehensive Medical, Dental & Vision plans
• Performance-based Bonus opportunity
• Competitive PTO
• Contributory 401(k)
• Gymshark Employee Discount & long service awards
• Funded multi-site fitness membership
• Enhanced Family Leave plans
• STD & LTD plans

The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.

Our mission is to be a place where everyone belongs. We're an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We're committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind.