Software Engineer III | Performance & Sustaining [Remote]

At ExtraHop, we're on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than ever before.

We’re proud of the work we do and the recognition we’ve received, including our recent Gartner Peer Insights award, which reflects the trust and satisfaction our customers have in our solutions.

If you're passionate about innovation, dedicated to protecting digital infrastructures, and ready to make a real impact, we invite you to join our team and help us shape the future of cybersecurity.

Position Summary

We are looking for a talented performance engineer who is enthusiastic and motivated to drive ExtraHop’s product to handle extreme and variable traffic feeds while maintaining a fast dynamic user experience. As a Software Engineer III in Performance and Tools at ExtraHop, you believe automation and rigorous testing maintain high code quality and customer satisfaction, you know how to engineer solutions that balance robustness, scalability and performance, and you own performance from the user interface down to the CPU thread. We are looking for people who have a passion for building secure and scalable systems that can operate in some of the largest and most demanding environments. 

Key Responsibilities

• Support  product performance and scalability by utilizing existing  tools and managing network infrastructure to determine and push the limits. 
• Participate in testing scenarios that reflect real-world customer environments.
• Monitor usage parameters using production telemetry.
• Assist in identifying performance bottlenecks and contribute to improvements in efficiency and scalability.
• Support the automation of routine performance tests to quickly identify regressions.
• Collaborate with development teams to set up testing environments for new features and customer issue replication.
• Continuously develop technical knowledge and learn from senior engineers.
• Technical Curiosity - actively works with senior and principal engineers to continuously learn new skills and technologies.
• Assist in creating new packet captures to drive performance testing with different protocols and threat profiles.

Required Qualifications

• Minimum of 5 years of relevant experience that includes 2 years of Linux system engineering with substantial expertise in networking and databases, and at least 3 years in Linux scripting/programming (Python preferred). 
• Effective written and verbal communication skills.
• Ability to work collaboratively within the team and across functional areas.
• Work well under pressure - Work well in fast-paced, high-stress environments.
• Demonstrated reliability, consistent engagement and attendance.

Preferred Qualifications

• Technology Experience:

  • TCP/IP networking and performance tuning
  • Linux OS systems management and performance tuning
  • Postgres database management and performance tuning
  • Programmatic REST API testing
  • Cloud/SaaS Experience (AWS/GCP/Azure) (preferably Terraform)
  • Virtualization platforms or containers (Docker, K8s)
  • Familiarity with test methodologies
  • Experience with Grafana/Prometheus a plus
  • Ability to learn from customer issues and proactively develop testing tools to prevent recurrence

• Experience with learning from customer issues to develop new testing tools that prevent those issues from recurring

The salary range for this role is $120,000 - $145,000 + bonus + benefits 

ABOUT EXTRAHOP 

ExtraHop is the cybersecurity partner enterprises trust to reveal the unknown and unmask the attack. We’re on a mission to protect and propagate trust by revealing the cybertruth, and we partner with every customer, every day, to uncover it. Our Reveal(x) 360 platform is the only network detection and response solution delivering the 360-degree visibility needed to see everything on the network. When organizations have full network transparency with ExtraHop, they can see more, know more, and stop more cyberattacks.

ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team . We’ve been recognized as a “Customer’s Choice” by Gartner Peer Insights™ Voice of the Customer , and as a Leader in the Forrester Wave®: Network Analysis and Visibility, Q2 2023 . ExtraHop has won AI Breakthrough Awards four times (2018-2020, 2023) and our Channel Partner program has received a 5-star rating from CRN for our 2023 Partner Program Guide . Our flagship product, Reveal(x), has received numerous accolades, including a 2022 Edison Award for Cybersecurity . 

Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
• FSA and Dependent Care Accounts + EAP, where applicable
• Educational Reimbursement
• 401k with Employer Match or Pension where applicable
• Pet Insurance (US Only)
• Parental Leave (US Only)
• Hybrid and Remote Work Model

*Candidates should note that the Company may modify reporting relationships, job titles and compensation, including commissions and benefits, from time to time at its sole discretion, as it deems necessary, with or without prior notice.

We are intentional about our culture, diversity, and inclusion, and we welcome everyone to come ready to participate in contributing to this truly unique environment. At ExtraHop, we believe that the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation of our success. 

We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, color, religion, sex, gender identification and expression, marital status, military status, pregnancy (including but not limited to potential pregnancy and pregnancy-related conditions), sexual orientation, age , national origin, ancestry, citizenship or immigration status, disability ,, genetic information, or any other protected class as established by law.

Our people are our most important competitive advantage, leading the charge cyber criminals and insider threats.

Ready to join us?   #Extrahop #Security #NDR #informationsecurity #cybersecurity #cloudsecurity #infosec #LI-Remote