Office Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

BENEFITS:

• Hourly pay plus bonus
• Growth potential/Opportunity for advancement 
• Paid time off 
• Training & development
• Will reimburse for licensing fees
• Competitive salary based on experience

ROLE DESCRIPTION: 
I am looking for a community-oriented individual to help service existing clients and grow our current client base.
My agency is located in downtown Bethel, Dolan Plaza.

If you are looking for a new career, this may be a good fit for you. I will help get you licensed, purchase your study materials and reimburse you for your passing exams.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES: 

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving