Customer Support

Apptad

Job Title: Agent/ Customer Service Representative

Location: South Charleston, WV

Day shift: 8 AM EST - 8 PM EST

The candidate should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on Monday.

The candidate must have call center experience and kindly avoid resumes with short term roles unless it is a contract/ seasonal role.

Job description -
• Promote and retain products and services.
• Experience in customer retention or sales and call center operations.
• Prior experience in a call center environment is required.
• Deliver excellent customer service over the phone.
• Negotiate and process save/service order requests from customers.
• Interact with customers patiently, tactfully, and efficiently.
• Clearly explain applicable fees and adjustments to customers.
• Offer product and service options tailored to customer needs.
• Demonstrate active listening skills.
• Follow structured call flows to enhance the customer experience.

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Customer Support in South Charleston, WV vacancy

Account Manager
$120k
...Position Overview Fujifilm’s Data Storage Solutions division provides magnetic storage tape to customers around the world, supporting mission critical data retention needs across a wide range of industries. Magnetic tape is recognized as a core component of modern...
Suggested
Work at office
Remote work
Overseas
Flexible hours
FUJIFILM Corporation
Charleston, WV
3 days ago
Customer Service Associate
...American Express in Charleston, USA, is seeking a Customer Care Professional to handle inbound calls from small commercial enterprise... ...record keeping and strict compliance. Bachelor’s degree required; two years of customer support experience preferred. #J-18808-Ljbffr...
Suggested
American Express
Charleston, WV
22 hours ago
Senior Account Manager
...accounts, not just managing renewals. The successful candidate will partner closely with Sales leadership, Customer Excellence, Customer Engagement, and Customer Support, while serving as the client's primary strategic, commercial, and executive relationship owner. In...
Suggested
Local area
Cornerstone OnDemand
Charleston, WV
1 day ago
Customer Service Representative
$13 per hour
...Customer Service Representative Charleston, West Virginia Remote Work from home! Description Are you looking for an entry-level... ...team of service providers to connect that customer with immediate support. Requirements Skills and Knowledge Customer Service...
Suggested
Permanent employment
Summer work
Currently hiring
Immediate start
Remote work
Work from home
Monday to Friday
Shift work
Night shift
Weekend work
Day shift
Afternoon shift
InnoSource
Charleston, WV
2 days ago
Account Executive - SMB
...sales strategies and approach. Collaboration: Work closely with internal teams, such as marketing, product management, and customer support, to ensure a seamless client experience and effective solution delivery. Reporting and Documentation: Maintain accurate...
Suggested
Full time
Remote work
Franklin Covey
Charleston, WV
22 hours ago
Enterprise Account Executive
$140k
...code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start... ...best HRMS/Payroll Reps and arm them with the best products, support personnel, and tools to ensure long-term success with us. Now...
Live in
Local area
UKG
Charleston, WV
2 days ago
Strategic Account Executive
$130k - $165k
...driving growth through strategic engagement with food retail key customers, primarily grocery, drug, and convenience store chains. This... ...and Aftermarket Sales-to align on product strategy, technical support, and account planning. You will assist in completing product and...
Full time
Temporary work
Start working today
Local area
Remote work
Flexible hours
Copeland
Charleston, WV
3 days ago
Customer Care Manager State Farm Agent Team Member
...bonus Training & development You May Be a Great Fit as a Customer Care Manager at Tyler Ayers - State Farm Agent If: You’re the... ...pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize...
Work at office
Relocation package
State Farm
Charleston, WV
22 hours ago
Customer Care Manager - State Farm Agent Team Member
...Competitive salary Flexible schedule You May Be a Great Fit as a Customer Care Manager at Matthew Rowsey - State Farm Agent You’re the... ...pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize...
Work at office
Flexible hours
Matthew Rowsey - State Farm Agent
Charleston, WV
3 days ago
Supervisor, Customer Service
$62.6k - $132.4k
...should preferably be based near one of the following Oracle Health support hubs and be comfortable with in-office expectations: Orlando, FL Kansas City, MO Nashville, TN Supervisor, Customer Service - Global Shared Support Services As a Supervisor, Customer...
Temporary work
Work experience placement
Work at office
Flexible hours
Oracle
Charleston, WV
22 hours ago
Customer Care Manager - State Farm Agent Team Member
$45k - $55k
...salary Flexible schedule You May Be a Great Fit as a Customer Care Manager at Matthew Rowsey - State Farm Agent if: You... ...pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize...
For contractors
Work at office
Flexible hours
State Farm
Charleston, WV
2 days ago
Retail Customer Experience Associate
...part of The TJX Companies family, seeks team members to deliver exceptional customer experiences while maintaining a clean, organized store environment. You will engage with customers, support merchandising standards, and participate in safety and loss prevention initiatives...
The TJX Companies , Inc.
South Charleston, WV
4 days ago
Customer Support Representative
...manufacturers, assembly plants, and other users of these products. We support a diverse industry base of manufacturers across a broad range... ...Innovation & Improvement AFC provides localized expertise to customers in particular industries and geographies. We don't have a...
Full time
Contract work
Work experience placement
Flexible hours
AFC Industries
South Charleston, WV
22 hours ago
Customer Service
...Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s... ...the customer experience, ensuring customer satisfaction, and supporting overall store operations. Key Responsibilities: - Greet and...
Lowe's
Charleston, WV
22 hours ago
Call Center Supervisor
...The Call Center Supervisor is responsible for advanced support to the SSA Ticket to Work Help Line by assisting Call Center Management... ...and web chat services. Ensures staff have the utmost focus on customer satisfaction and adherence to established Service Level Agreements...
Contract work
Work at office
Local area
ASM Research, An Accenture Federal Services Company
Charleston, WV
2 days ago
Senior Representative, Customer Service Operations
$18.7 - $26.8 per hour
...US-Nationwide-FIELD Full time 20183821 What Customer Service Operations contributes to Cardinal Health Customer Service is responsible... ...customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains...
Hourly pay
Full time
Contract work
Temporary work
Work experience placement
Local area
Immediate start
Remote work
Flexible hours
Cardinal Health
Charleston, WV
1 day ago
Senior Customer Service Specialist
$19.09 - $36.35 per hour
...following locations: Orlando, FL Kansas City, MO Nashville, TN Overview As an Associate Customer Service Solution Analyst within Oracle Health Support, you will serve as the first point of contact for Oracle Health clients seeking technical and application...
Hourly pay
Temporary work
Work at office
Immediate start
Monday to Friday
Flexible hours
Shift work
Oracle
Charleston, WV
22 hours ago
Call Center Sales Retention Agent
$17 per hour
...Job Description Job Description Seeking a Customer Service Retention & Sales Representative responsible for delivering exceptional... ...promotions, and service details in a way that builds confidence and supports informed decision-making. Follow structured call flows...
Monday to Friday
Flexible hours
RemX
South Charleston, WV
12 days ago
Support Engineer
$21.2 - $45.05 per hour
...Job Description Support Engineer – Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite – 3 days/week... ...In this role, you will serve as a primary point of contact for customers, delivering post-sales support, troubleshooting issues, and ensuring...
Hourly pay
Temporary work
Flexible hours
Weekend work
3 days per week
Oracle
Charleston, WV
3 days ago
Technical Support Specialist - Weekend - Government
$54k - $80k
...Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction...
Contract work
Remote work
Monday to Friday
Flexible hours
Shift work
Weekend work
Day shift
Afternoon shift
Early shift
Relativity
Charleston, WV
1 day ago
Remote Bilingual Customer Support Specialist
Ibex is looking for a Bilingual Customer Service Representative in Charleston, West Virginia. In this role, you will assist customers with inquiries and provide superior service across various channels. The ideal candidate should be fluent in both English and Spanish and...
Remote job
Ibex
Charleston, WV
4 days ago
Window Clerk/Customer Service - No Experience Required
$23.47 - $38.62 per hour
...Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position Details Vacancies : Numerous openings nationwide...
Hourly pay
Postal Recruiters
Charleston, WV
3 days ago
TSG Support Technician with Driving
...TSG Support Technician Location: Charleston, WV 25303 Duration: 0-4+ Months Shift: 4:00am to 12:30pm (Tuesday to Saturday) Pay Rate... ...using one's personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package...
Work at office
Shift work
Weekend work
LanceSoft
Charleston, WV
4 days ago
CS Specialist I - Customer Service Center
...Customer Service Specialist I This position works an alternate schedule: Schedule is 8am to 7pm, Wednesday through Saturday, including... ...with the bank and provides professional and courteous customer support while adhering to required metrics. Customer inquiries are...
Bank staff
Work at office
Remote work
Flexible hours
WesBanco Bank, Inc.
Charleston, WV
2 days ago
Medical Device Sales Associate Territory Account Manager
$56k - $74.55k
...Account Manager with sales strategies and execution to surpass monthly, quarterly, and annual sales goals Assists in providing customer support through training and education in disease state, treatment protocols, reimbursement requirements, etc Compliant with all...
Hourly pay
Work experience placement
Tactile Medical
Charleston, WV
22 hours ago
Customer Service Lead
...Job Description Coforge is looking for Customer Service Lead candidates with below skillset Customer service experience within a high-volume Technical Support Center, Service Desk, Help Desk, or Contact Center environment. Supervisory experience within...
Encora
Charleston, WV
3 days ago
Customer Service Representative
...Customer Service Representative Are you ready to join a team of award-winning customer service professionals? City National Bank... ...are our greatest asset. That's why we offer an inclusive and supportive work environment where you can thrive both personally and professionally...
City National Bank
Charleston, WV
3 days ago
Customer Service Associate
$15 - $17.5 per hour
...Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting...
Hourly pay
Work experience placement
Seasonal work
Local area
Flexible hours
Shift work
Afternoon shift
Walgreens
South Charleston, WV
3 days ago
Customer Service Associate
...Customer Service Associate Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride...
Hourly pay
Full time
Thoroughbred Express Auto Wash
Charleston, WV
2 days ago
Customer Account Manager 2
$90k - $95k
...code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start... ...’s industry and pain points to provide tailored solutions and support. This role involves establishing and maintaining positive...
Local area
UKG
Charleston, WV
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Support. Be the first to apply!