Interim Director of Revenue Cycle Management

We are seeking a highly experienced, data-driven Interim Director of Revenue Cycle Manager to oversee a team of Revenue Cycle Managers responsible for billing, coding, and collections operations. This position is expected to last 8-12 months (with the potential to transition into the role permanently). As a remote leader, you will be responsible for optimizing cash flow, managing team performance, and serving as an eClinicalWorks (eCW) super-user. The ideal candidate has deep expertise in Federally Qualified Health Center (FQHC) revenue management within Virginia and a proven track record of reducing denial rates and accelerating reimbursement cycles.

Key Responsibilities

• Team Leadership: Supervise, mentor, and manage the day-to-day operations of a team of Revenue Cycle Managers responsible for billing, coding, collections, and a oversight of a team of reimbursement specialists.

• Performance Tracking: Develop, monitor, and report on key performance indicators (KPIs) including Days in A/R, denial rates, and net collection ratios.

• Workflow Optimization: Identify operational bottlenecks in charge capture and claims submission; implement strategic workflows to maximize cash flow.

• Executive Liaison: Partner closely with executive leadership, presenting regular financial performance dashboards directly to the CEO.

• Auditing & Compliance: Conduct routine internal audits to ensure strict compliance with payer guidelines, internal policies, and updated ICD-10/CPT coding standards.

Requirements & Qualifications

• Experience:
  
  
  • Minimum of 5 years of experience in insurance reimbursement, account collections, and medical coding.
    
    
  • Direct experience with FQHC (Federally Qualified Health Center) Revenue Management is required.
    
    
• Technical Expertise: Advanced "Super User" or back-end administration experience with eClinicalWorks (eCW) products is required.

• Management: Proven experience in a supervisory or managerial role within a healthcare revenue cycle environment.

• Certifications: CPC (Certified Professional Coder) or CPB (Certified Professional Biller) is highly preferred.

• Education: High school diploma or equivalent is the minimum requirement; relevant certifications, specialized training, or degrees are weighted heavily for salary determination.

salary: $90,000 - $110,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Team Leadership: Supervise, mentor, and manage the day-to-day operations of a team of Revenue Cycle Managers responisble for the billing, coding, collections, and oversight of reimbursement teams.

• Performance Tracking: Develop, monitor, and report on key performance indicators (KPIs) including Days in A/R, denial rates, and net collection ratios.

• Workflow Optimization: Identify operational bottlenecks in charge capture and claims submission; implement strategic workflows to maximize cash flow.

• Executive Liaison: Partner closely with executive leadership, presenting regular financial performance dashboards directly to the CEO.

• Auditing & Compliance: Conduct routine internal audits to ensure strict compliance with payer guidelines, internal policies, and updated ICD-10/CPT coding standards.

Skills

• Revenue Cycle Management (5 years of experience is required)
• Rev Cycle Leadership (1 year of experience is required)
• Medical Billing
• Medical Billing - Denials (4 years of experience is required)
• FQHC (3 years of experience is required)
• ICD-10/CPT (1 year of experience is preferred)
• Insurance Reimbursement (1 year of experience is preferred)
• Fed Qualified Health Center (3 years of experience is required)
• Workflow Optimization (1 year of experience is preferred)
• Performance Tracking (1 year of experience is preferred)
• AR Denials (1 year of experience is preferred)

Qualifications

• Years of experience: 4 years
• Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.