PHX FT RV TECH

Job Details Location: PHX Office - Mesa, AZ 85210 Job Title: RV Technician Reports To: Hub Manager FLSA Status: Non‑exempt Supervises Others: No Summary The RV technician will service and repair RVs to manufacturer specifications, perform pre‑delivery inspections, diagnose and repair chassis and coach systems, and provide customers with a clean, operational motorhome to ensure a pleasant rental experience with Cruise America. Essential Duties and Responsibilities Maintain a neat and organized work area with sufficient supplies. Provide vehicle familiarization tour and answer customer questions. Move vehicles to local locations as necessary. Provide troubleshooting skills for complex problems. Repair chassis components. Repair coach components. Perform light body repairs. Refurbish vehicles retired from the rental fleet. Perform electrical repairs to coach and chassis systems. Perform maintenance on generators. Write estimates for vehicle damage. Coordinate third‑party outsourcing. Assist manager in planning vehicle needs and daily accounting. Provide advanced diagnostic and repair skills for all coach and chassis components. Clean and detail vehicle interior and exterior when needed. Dump waste from vehicles as needed. Add propane to vehicles as needed. Perform other duties as assigned. Competencies Continuous Learning – Assesses own strengths and weaknesses; seeks feedback to improve performance and shares expertise with others. Job Knowledge – Competent in required job skills and knowledge; keeps abreast of current developments; requires minimal supervision. Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs and requests. Communications – Able to communicate orally with co‑workers and supervisor in English; relays information effectively. Teamwork – Works well with others to complete tasks. Active Listening – Gives full attention to what other people are saying. Repairing – Repairs machines or systems using the needed tools. Troubleshooting – Determines the cause of operating errors and decides what to do about it. Equipment Maintenance – Performs routine maintenance on equipment and determines when and what kind of maintenance is needed. Equipment Selection – Determines the kind of tools and equipment needed to do a job. Quality Management – Demonstrates accuracy and thoroughness. Ethics – Works with integrity and principles; upholds organizational values. Adaptability – Able to deal with frequent change, delays, or unexpected events. Dependability – Commits to long hours of work when necessary to reach goals, including nights and weekends. Professional Appearance – Displays good personal grooming and adherence to company protocol. Qualifications Education and/or Experience: High School Diploma or equivalent; prior work‑related experience is required. Physical Demands: The employee is regularly required to stand, climb, stoop, kneel, walk, reach with hands and arms, use hands to handle, feel or type, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds; and regularly lift and/or move up to 35 pounds. Specific vision abilities required include close vision, depth perception and ability to adjust focus. Work Environment: The working conditions are normal for an automotive service environment. The employee is regularly working near moving mechanical parts. #J-18808-Ljbffr CRUISE AMERICA INC