Insurance Biller

At Quincy Medical Group, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

About the Role

As an Insurance Biller at Quincy Medical Group, you will play a key role in supporting the organization's revenue cycle by ensuring insurance claims are submitted accurately and reimbursed in a timely manner. Working closely with insurance companies, providers, coders, and internal revenue cycle teams, you will manage claims throughout the billing process, research denials, resolve payment issues, and help maximize reimbursement. This position is ideal for someone who enjoys problem-solving, working with detailed information, and contributing to the financial health of a healthcare organization while supporting exceptional patient care.

Schedule & Work Environment

Full-time position, 40 hours per week, Monday-Friday, daytime hours. Position based in Quincy, Illinois. Hybrid work schedule option after six months of successful employment and proficiency in the role. Professional office environment supporting revenue cycle operations.

Primary Responsibilities

• Submit electronic and paper insurance claims accurately and within established filing deadlines.
• Review claims for completeness and accuracy prior to submission.
• Monitor claim status and follow up with insurance carriers regarding unpaid, denied, or underpaid claims.
• Research and resolve billing discrepancies, denials, rejections, and payment variances.
• Correct claim errors and coordinate resubmissions when appropriate.
• Communicate with insurance companies, providers, coders, and internal departments to resolve claim issues.
• Maintain accurate documentation of billing activities and payer communications.
• Stay current on payer guidelines, reimbursement policies, and regulatory requirements.
• Monitor assigned work queues to ensure timely claim resolution and reimbursement.
• Identify trends that impact reimbursement and recommend process improvements.
• Maintain compliance with HIPAA, payer regulations, and organizational policies.
• Perform other duties as assigned to support revenue cycle operations.

Qualifications

• High school diploma or GED required.
• Previous experience in medical billing, insurance follow-up, revenue cycle, healthcare administration, or a related field preferred.
• Knowledge of medical terminology, CPT, ICD-10, and insurance claim processes preferred.
• Experience working with electronic medical records and healthcare billing systems preferred.
• Strong analytical, organizational, and problem‑solving skills.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency with Microsoft Office and computer applications.
• Commitment to providing excellent internal and external customer service.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

The compensation for this role includes a base pay range of $16.12 - $24.18 per hour, with actual pay determined by experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through bonuses and other incentives. Base pay is only a portion of the total rewards package.

If you are committed to putting our patients first and helping shape the future of care, you belong at QMG.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Let’s start with what matters. People. Purpose. Care. At Quincy Medical Group, we believe healthcare works best when it’s personal, connected, and led by people who truly care.

We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create.

Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us.

Innovation at QMG isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future.

If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Quincy Medical Group.