Bilingual Tenant Services Administrator

Job Description

Job Description

We are looking for an experienced and dependable Bilingual Spanish Tenant Services Administrator to support daily front desk and tenant service operations in Miami, Florida. This is a Long-term Contract position suited for someone who excels in a detail-oriented property environment, communicates confidently, and stays organized while balancing multiple administrative priorities. The role plays an important part in maintaining smooth building operations, supporting tenants and vendors, and ensuring access and compliance procedures are handled accurately.

Responsibilities:

• Manage reception coverage each business day, welcome visitors, respond to inquiries, and provide detail-oriented front-of-house support for tenants and guests.

• Keep building directory information current in electronic systems so tenant listings remain accurate and up to date.

• Evaluate fitness center enrollment submissions and process memberships in accordance with established property guidelines.

• Authorize vendor entry requests by verifying that submissions meet site policies, security expectations, and required documentation standards.

• Review tenant access requests and coordinate approvals to help maintain secure and efficient building entry procedures.

• Perform required compliance checks and searches to support building protocols and internal review standards.

• Receive incoming mail, organize and distribute deliveries, and coordinate messenger, courier, and special delivery needs as they arise.

• Track breakroom and coffee station inventory, restock items daily, and place recurring orders for refreshments and workplace supplies on schedule.

• Support office administration through document preparation, correspondence, filing, scanning, copying, and coordination with service providers for equipment such as copiers, coffee machines, and water systems.

• 2-4 years of experience in front desk coordination, tenant services, office administration, or a similar customer-facing support role.
• Strong organizational abilities with careful attention to detail and the ability to manage several tasks at once.
• Clear written and verbal communication skills with a detail-focused approach to tenant, visitor, and vendor interactions.
• Ability to work independently, use sound judgment, and follow building policies and compliance procedures consistently.
• Proficiency with Microsoft Office applications and confidence using databases, email, and standard office technology.
• Quick learning ability and adaptability in a fast-paced environment with shifting daily priorities.
• Experience handling administrative tasks such as scanning, filing, correspondence, mail distribution, and supply coordination is preferred.