Process Improvement Specialist

Together, we own our company, our future, and our shared success.

As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.


Company : Black & Veatch Corporation


Req Id : 116569


Opportunity Type : Staff


Relocation eligible : No


Full time/Part time : Full-Time


Project Only Hire : No


Visa Sponsorship Available: No


Why Black and Veatch?

Black & Veatch allows you to lend your talent and perspective to humanity's biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day 1.


Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use. #LI-LP1

The Opportunity

Join the Quality Management team responsible for administering and advancing the Black & Veatch Quality Management System (QMS). This role actively promotes, evaluates, and enhances the effective implementation of QMS processes across the organization.

The Process Improvement Specialist supports continuous improvement initiatives through process development, tool administration, and performance evaluation. This position works collaboratively across teams to drive process maturity and improvements aligned with ISO 9001 principles and quality objectives.

Key Responsibilities

Support process owners with publishing, revising, and improving QMS processes and documentation

Validate cross-functional workflows to ensure effective and efficient process execution

Monitor, analyze, and report performance data to identify trends, risks, and improvement opportunities

Support change management activities related to process, system and tool updates

Develop and deliver training on quality processes, tools, and systems

Administer system tools and support continuous improvement initiatives

Maintain a strong working knowledge of the Quality Management System and related standards

Collaborate with multiple teams and stakeholders simultaneously to support quality and process improvement initiatives

Participate in business process and project-specific improvement efforts in alignment with ISO 9001 principles

Periodic travel may be required

Management Responsibilities

Individual Contributor

Preferred Qualifications

Intermediate proficiency in Microsoft Office tools (e.g., Excel, PowerPoint, Power BI)
Working knowledge of change management concepts and continuous improvement methodologies
Familiarity with ISO 9001 principles and Quality Management Systems
Understanding of performance metrics, data analysis, and reporting techniques
General knowledge of engineering, design, or construction processes

Minimum Qualifications

Bachelor's degree from an accredited university (technical or business discipline preferred), or equivalent experience (6+ years in quality or related industry)
Strong written and verbal communication skills, with the ability to clearly convey complex information
Demonstrated analytical and problem-solving skills, with strong attention to detail
Ability to interpret data, including trends and performance metrics
Proven ability to work independently and collaboratively, delivering results with minimal supervision
Self-starter with the ability to manage multiple priorities and meet deadlines

Certifications

Training or certification in Quality Management Systems (QMS), including ISO 9001:2015
Additional process improvement or quality certifications (e.g., Lean, Six Sigma) are a plus

Work Environment/Physical Demands

Normal office environment; may include heavy industrial construction exposure. Occasional physical work conditions: Capable of walking 5 miles and climbing stairs to 300 foot height; walk, climb stairs, ladders, move in/out of vehicles; lift or move up to 25 pounds; supplier or construction site environment has frequent exposure to vibration and loud noise, and occasional exposure to airborne particles, toxic or caustic chemicals, slippery uneven walking surfaces, and risk of electrical shock.

Competencies

Salary Plan

SPC: Specialized Staff

Job Grade

016
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Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.

Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.

To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.

A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.

We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.

Notice to External Search Firms : Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.