Assistant Branch Manager - Astoria Branch

Assistant Branch Manager - Astoria Branch

Summary: Dime Community Bank (Dime) is currently hiring for an Assistant Branch Manager (ABM) at its Astoria Branch in Queens, NY. The ABM will be responsible for the overall operational functions under the direction of the Branch Manager. The ABM also possesses an in-depth comprehension of all branch operational procedures and bank products. Applicants should have strong retail banking operations experience, either currently or previously in their career. Applicants should have strong retail banking operations experience, either currently or previously in their career.

The hourly wage minimum = $28; maximum = $36. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location. All applicants need to attach a recent resume.

Responsibilities:

• Responsible for day-to-day operations of the branch. Ensure that branch runs efficiently and remains in compliance with applicable regulatory requirements and that staff adheres to policies and procedures that the bank has set forth. Work closely with staff on a daily basis to ensure that management's directives are fulfilled. This includes, but is not limited to scheduling, recruiting, training, evaluating, developing, and mentoring staff.
• Supervise Head Teller and Customer Service Associates, ensuring superior customer service, adhering to bank policy, and promoting the Bank's service-oriented philosophies.
• Make decisions on a continuing basis regarding procedural questions. Interpret bank policy as it pertains to specific transactions. Consult with Branch Manager or Branch Operations staff on issues beyond their level of experience.
• Possess current, in-depth knowledge of the bank's products and services and employs this knowledge to provide appropriate solutions to customer's financial needs. Open, close, sell, and service all of bank deposit consumer loan products.
• Support new business development efforts of the Branch Manager through in-branch sales, phone contact with customers/prospects, and direct mail campaigns/follow-up.
• At Branch Manager's discretion, make overdraft decisions within their authority. Review, submit, process, and close consumer loan requests.
• Maintain a neat, orderly, and professional appearance of both the branch staff and the branch facility.
• Oversee branch in absence of the Branch Manager.
• Responsible for ensuring the Bank Secrecy Act (BSA) Reporting is accurate and filed timely. Capable of completing branch CTRs, is familiar with the completion of an SAR, as well as completing and submitting Internal Suspicious Activity Tracking Report and negotiable instrument log.
• Possess thorough knowledge and ability to properly execute regulatory and compliance requirements. Possess current knowledge of regulatory requirements, including but not limited to BSA, Reg CC, DD, E, and provide training to teller staff on an ongoing basis as needed.
• Work with Branch Manager to ensure that branch is in compliance with all security policies outlined in the branch security manual, including maintenance and testing of security devices.
• Work closely with Branch Manager to control all expenses in the branch.
• Participate in community activities and organizations.
• Able to fill in on the platform or teller station if needed.
• Adhere to all Bank policies and procedures.
• Follow instructions for any other duties as assigned.

Qualifications:

• High School Diploma or equivalent, and minimum 5 years' banking and/or management experience preferred.
• Must be a notary public or become one within 6 months.
• Advanced PC, Network, Advanced E-Mail, Director, Internet, Word Processing, Spreadsheet, ITI Advanced, Transaction Research.
• Working knowledge of applicable aspects of regulations as documented on the compliance chart.
• Must comply with all state and federal regulations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.