Program Coordinator

Job Title

This full time position offers a wealth of benefits to include comprehensive and affordable health benefits, paid parental leave, generous paid time off, tuition and student loan assistance, employer retirement contributions, and much more!

Essential Job Functions

• Proactively promotes and protects the human and civil rights of each individual served in the program; reviews and obtains sign-offs on individual rights with providers on an annual basis.
• Learns and masters current Department of Human Services' licensing regulations as they pertain to the delivery of program and medical services, participating in annual inspections as needed.
• Regularly communicates with the Life Sharing management team regarding concerns with client care for the assigned individuals.
• Responsible for completing annual assessments and actively participating in the Individual Support Plan (ISP) process as outlined in regulatory requirements.
• Ensures that assigned individual's supervision needs are meet as identified in their Individual Support Plan (ISP).
• Monitors assigned individual's finances and maintains records for all individuals that are not able to (according to their assessment) to manage their funds, including receipt reconciliation on a monthly basis.
• Responsible to train and support providers in the following areas: Fire Safety & Evacuation Plan, financial maintenance and reconciliation, monthly MARS, program and licensure expectations for the home, home maintenance conditions, ensures that providers are completing at least 24-hours of training on an annual basis, and all other compliance items that fall under Chapter 6500 regulations.
• Completes home visits and submits Home Visit checklist for assigned individuals on a monthly basis at minimum.
• Holds weekly calls with providers to collect data related to the individual's outcome status, therapeutic time, overall health condition, along with a recording of family contact and the social/community outings that the individual participated in.
• Ensures that quarterly fire drills are completed and documented; ensures that providers, family members, and individuals served are trained on fire safety and evacuation procedure protocols.
• Ensures that medical appointments and any subsequent follow-up appointments occur within the required timeframes, and updates the Medical Appointment Planner (MAP) on a weekly basis at minimum.
• Collects and reviews Medication Administration Records (MARs) on a monthly basis to ensure accuracy and that they reflect the individual's current prescribed medication.
• Completes initial assessments 1-year prior to or 60-calendar days after admission; updates on an annual basis thereafter to ensure that current level and progress are fully documented.
• Fulfills the role of plan lead, as applicable.
• Actively participates in Individual Support Plan (ISP) meetings and ensures that the completed ISP is accurate for each assigned individual.
• Ensures that Individual Support Plans (ISPs) are implemented as written for residential services; ensures that all documentation for finalized plans are complete, maintained, and filed.
• Works in conjunction with the Life Sharing Nurse to monitor the health and safety of assigned medically complex children and provide relevant training when necessary.
• Completes monthly progress notes in Point-Click-Care (PCC) of assigned medically complex children.
• Ensures that each assigned individual is given opportunities to integrate into the community.
• Maintains information as required for assigned individual's chart and ensures that a current copy of the record is accessible in the individual's home.
• Reports all suspected or alleged incidents of abuse or neglect as outlined in our Incident Management policy; enters initial EIM reports within 24-hours and finalized within 30-days as needed.
• Attend DHS Certified Investigator Training and participate in investigations.
• Responsible to foster a positive work environment in accordance to our Mission and Core Values by behaving and communicating in a professional manner at all times.
• Attends regularly scheduled supervision meetings with supervisor.
• All other duties as assigned by supervisors.

Knowledge/Skills/Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in special education, psychology, rehabilitation, social work, or other Intellectual and Developmental Disability (IDD) field with a minimum of two (2) years' of experience working directly with the IDD population.
• Must be detail oriented, have good problem solving skills, organizational skills, and must have exceptional interpersonal and communication skills.
• Ability to successfully pass and maintain acceptable background checks – FBI, PA Child Abuse, and PA State Police Criminal History.
• A valid US Driver's License is required. Attaining approved driver status for the organization is required.
• Certified Investigator within one year of start date.

Supervisory Responsibilities:

This position does not include any direct supervisory responsibilities.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

Working knowledge of computers and be willing to learn the software programs used by the State and other governing agencies (e.g. HCSIS, Enterprise Incident Management System) and other internal systems. Must be proficient in Windows Operating Systems and Microsoft Office applications (e.g. Outlook, Word, Excel, PowerPoint, etc.)

Work Environment:

While performing the duties of this job, the employee will be required to work in a variety of settings and environments and has a low exposure risk to adverse weather conditions.

The noise level in the work environment is usually moderate.

In the event that unanticipated aggressive behavior manifests from individuals served and de-escalation techniques fail, physical crisis intervention may be required.

Must be available to work flexible hours and is expected to come in at various times depending upon work-load and business needs.

Physical Demands:

The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 50 pounds and rarely lift and/or move more than 100 pounds with assistance.

Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

While performing the duties of this job, the employee is regularly required to stand for long periods of time; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit.

Hazards:

While performing the duties of this job, the employee may face low exposure risks to blood borne pathogens, with a low exposure risk to hazardous materials.

Equal Opportunity Employer M / F / D / V

Qualifications

Skills

Required

Strong Organization

Advanced

Strong Communication Skills

Advanced

Obtain ALL Clearances

Advanced

Behaviors

Required

Team Player:

Works well as a member of a group

Enthusiastic:

Shows intense and eager enjoyment and interest

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Ability to Make an Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

Bachelors or better in Human Services or related field.

Experience

Required

2 years:

Two