Load Planner

Job Title: Driver Manager / Load Planner


Department: Operations

Reports To: Terminal / Operations Manager

Location: Winter Haven, FL

Shift: Day Shift


Job Summary:


As a Driver Manager/Load Planner at Indian River Transport, you will play a crucial role in overseeing and optimizing daily trucking operations. This position requires a proactive leader who ensures efficient load planning, driver performance, and customer satisfaction while maintaining compliance with company policies and DOT regulations.


Essential Job Functions:


Driver Management & Communication

• Serve as the primary contact for drivers, providing load assignments, performance feedback, and company updates.
• Ensure drivers fully understand customer requirements and company expectations.
• Monitor and manage driver availability, compliance with Hours of Service (HOS), and performance metrics.
• Lead and retain a designated fleet of regional drivers, fostering strong relationships to enhance productivity.
• Conduct corrective actions when necessary.

Load Planning & Fleet Coordination

• Coordinate daily load assignments to optimize efficiency and on-time performance.
• Work closely with other departments to secure loads for the fleet and ensure smooth dispatch operations.
• Manage routing to minimize out-of-route miles and optimize fuel efficiency.
• Maintain real-time visibility of fleet movements using GPS and dispatch software.
• Perform A.M. and P.M. checks to update Estimated Time of Arrival (ETA) and Projected Time Available (PTA) for trucks.

Operational Oversight & Problem Solving

• Respond promptly to driver concerns, such as delays, breakdowns, or compliance issues.
• Collaborate with maintenance teams to ensure timely servicing of trucks.
• Monitor and enforce company policies, safety standards, and DOT regulations.
• Ensure a service level of 98% for on-time pickups and deliveries.
• Manage accuracy of information for assigned drivers.

Qualifications & Skills:

• Experience: 1+ years of tanker dispatch experience preferred.
• Technical Skills: High level of accuracy entering and updating detailed information. AS400 Innovative system knowledge preferred.
• Communication: Strong verbal and written communication skills.
• Organization: Detail-oriented with strong multitasking and problem-solving abilities.
• Software Proficiency: Familiarity with Microsoft Office and dispatch tracking systems.
• Leadership: Ability to manage and motivate drivers effectively under pressure.

Work Environment & Schedule:

• Full-time, daytime shift (10-hour shifts may apply).
• Office-based role with frequent phone and computer use.

Benefits:

• 401(k) with matching
• Health, dental, and vision insurance
• Life insurance
• Paid time off