On-Site Community Manager

The Role We are seeking an experienced and knowledgeable On‑Site HOA Community Manager to join our team. Preferably, the person for this role will have at least 2 years of HOA community management experience working with condominiums. The ideal candidate is proactive, organized, leads with professionalism and humility. A flexible schedule and reliable transportation are required. Our Community Managers are supported by a diligent team who is knowledgeable, fun, fair, and respectful, so you can focus your efforts on larger projects and delivering the best experience in Community Management. What You'll Do Responsibility to maintain the corporate records of the Association, including but not limited to approved minutes and other approved actions of the board documented in CPMC systems, in compliance with all AZ Statutes. Interacts with homeowners and vendors on a frequent basis to promote high quality customer service. Inspects community to evaluate for infractions of the governing documents, at the manager's discretion and/or at the Board’s direction, and issues notices to owners and tenants. Inspects community to ensure Association’s contractors are adhering to contract terms, performance of the contractor’s written specifications and provide corrective communication to contractors. Acts as the direct and main point of contact for, and hires, fires and gives direction to, contracted vendors and service providers. Prepare and/or review bid specs, solicit bids and make recommendations for work within the community and approve completed projects before final monetary disbursements. Plan, budget, execute and attend community events. Develop and implement policies and carry out tasks assigned by the Board of Directors and CPMC. Hire, train, supervise, evaluate, mentor, and retain on‑site staff. Research, create and disseminate communications to educate and advise owners via newsletters, web and the Homeowners Portal, email blasts, etc. Provide, create and research monthly management report and financial reports to the Board. Review monthly financial report for accuracy, work with accounting regarding discrepancies or adjustments, and interpret report to the board. Evaluate and monitor prepared collection reports and give further direction to Collections Dept. on discrepancies or adjustments and interpret report to the board. Verify for accuracy, approve, and code invoices on regular basis for the Association. Schedule, organize and facilitate annual, board, and special meetings per the association’s documents and AZ Statutes. Facilitate all association meetings by providing direction and professional guidance and researching and providing accurate information for the Board so they may make informed choices. Educate boards on existing, new, and proposed legislation regarding associations and how it may affect them. Acts as a liaison and professional advisor between the Board, committees, and homeowners. Researches and prepares the annual budget, working with vendors, contractors to provide accurate budget numbers. Direct, communicate, facilitate, and coordinate with all departments within CPMC regarding CPMC contractual obligations. Anticipate problems and provide solutions for associations and CPMC. Take a proactive approach, looking ahead to anticipate future needs, reserve expenditures and develop a strategic plan with the association. Communicate with CPMC supervisor as needed or immediately regarding urgent matters. Any other tasks or responsibilities assigned or required by CPMC. Required Qualifications 3+ years of proven experience in community association management Strong financial management and budgeting skills Excellent verbal and written communication abilities Proficiency with property management and accounting software Valid driver's license and reliable transportation Ability to work some evenings and weekends for board meetings and events Strong organizational and time management skills Preferred Certified Arizona Association Manager (CAAM) certification (we’ll fund certification for the right candidate) Experience managing HOA communities in Arizona Knowledge of Arizona HOA laws and regulations Physical Requirements Ability to walk properties for regular inspections Capability to lift up to 20‑30 pounds Valid driver's license and ability to travel between assigned communities Why You'll Love Working Here #J-18808-Ljbffr