Senior Software Engineer, Platform

Role Description

We're looking for a Senior Platform Engineer to join our DevOps/Infrastructure team. In this role you'll own and extend the tooling that our engineers use every day to build, ship, and maintain our products. As we move further along our AI adoption journey, you'll contribute directly to the AI infrastructure and enablement tooling that this team is responsible for.

• Take a software-first approach to solving core infrastructure challenges through automation, self-serve tooling development, and deploying new autonomous agentic systems.
• Operate as a cloud administrator within our AWS and Kubernetes environments.
• Participate in our incident response rotation.
• Provide direct support to other engineers over Slack.
• Act as a technical leader when designing and implementing new DevOps tooling solutions.
• Improve the core DORA metrics of Super.com.
• This is a hands-on technical role with some intern mentorship and thought leadership responsibilities.

Qualifications

• 5+ years of experience in Software Engineer, DevOps, SRE, and/or Platform Engineering roles.
• Experience improving developer productivity through platform tooling, infrastructure automation, self-service capabilities, or internal developer platforms.
• AI-first: Professional experience safely applying AI to infrastructure and platform engineering projects.
• Strong cloud technology fundamentals: Familiarity with AWS, Kubernetes, IAC, and modern CI/CD tooling.
• Senior-level experience administratively managing core service infrastructure: Servers, databases, caches, message queues, and data networks.
• Demonstrated commitment to operational excellence including system reliability, on-call participation, incident response, and continuous improvement practices.
• Comfortable working in a high-speed scale-up environment with broad scope, high autonomy, and rapid asynchronous remote communications.

Requirements

• Build and maintain our internal developer platforms: self-serve infrastructure, paved paths, and AI-first automation.
• Maintain and extend our cloud infrastructure: Particularly Kubernetes (EKS), AWS, Postgres, Redis, Kafka, and Elasticsearch.
• Leverage tools like Terraform and Crossplane to keep our infrastructure declarative.
• Support other engineers as a go-to technical expert, and bake tribal knowledge into tooling and docs.
• Contribute as a technical mentor: Directly mentor interns and level up other engineers through Lunch & Learns, guilds, documentation, and general knowledge-sharing.
• Contribute strategically during objective setting, retrospectives, and cross-team discussions.
• Help maintain the availability, reliability, and security of our production infrastructure by participating in our on-call rotation.

Benefits

• Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best.
• Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.
• Everyday Perks: Weekly UberEats credits and travel discounts on Super.com.
• Family-Friendly Benefits: Generous parental leave and a flexible return-to-work plan.
• Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one.
• Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.