Project Manager

The Project Manager is responsible for overseeing operations at a designated site or group of sites within a specific market. This role focuses on delivering operational excellence by leading teams, managing day-to-day activities, and ensuring a high level of customer satisfaction. As a client-facing leader, the Project Manager aligns operational programs with organizational standards to consistently deliver high-quality service outcomes. The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. Oversee and maintain operational standards, performance metrics, and program execution across all assigned client fulfillment centers. Foster a customer-centric culture by implementing strategies that enhance communication, service quality, and client satisfaction. Ensure compliance with all processes, procedures, and documentation requirements. Build and maintain effective working relationships through clear, respectful, and professional communication. Provide accurate and timely updates to clients, employees, and leadership. Identify operational challenges and implement effective, data-driven solutions. Utilize analytics and sound judgment to guide decision-making. Recruit, develop, and mentor shift leads and management personnel. Promote a positive work environment and establish a strong culture of safety. Set clear expectations, ensure accountability, and support employee development through coaching and feedback. Take ownership of operational programs and proactively identify opportunities for improvement. Perform additional duties and support special projects as assigned. Qualifications 2+ years of experience in distribution and/or fulfillment center operations (required). Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, or a related field, or equivalent experience. Core Competencies Demonstrated ability to lead, influence, and achieve results through others Strong process improvement and continuous improvement capabilities Excellent analytical, problem-solving, and decision-making skills Strong interpersonal skills with empathy, patience, and professionalism Effective conflict resolution and negotiation abilities Superior organizational and time management skills with ability to manage multiple priorities Excellent verbal and written communication skills Ability to perform effectively in a fast-paced, high-demand environment Proficiency in Microsoft Office Suite and general computer applications Strong attention to detail and ability to work independently and collaboratively Professional demeanor when interacting with clients, employees, and external partners Talent development and team building Work Environment & Physical Requirements Ability to work in a warehouse environment. Capability to perform physical tasks at client locations, including prolonged walking, lifting up to 40 lbs, operating pallet jacks, and assisting with cleaning activities as required. About Us ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post‑military career opportunities across ABM. #J-18808-Ljbffr