Restoration Supervisor

Restoration Supervisor As the front‑line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This role coordinates, monitors, and performs work activities on projects to meet service needs and enhance the customer experience. Key Responsibilities Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control. Manage the customer and client experience and overall project satisfaction; communicate clear expectations to restoration technicians and supervise their activities. Thoroughly document restoration projects to support the services provided. Manage labor, equipment, and supply usage on assigned projects. Communicate progress, problems, and important updates with internal team members. Verify all safety protocols are established and followed for workplace safety. Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned. Coach and train restoration technicians. Estimate work that needs to be done from incoming customer calls and dispatch the work to appropriate teams within the franchise. Position Requirements High school diploma or GED. Valid driver’s license. At least 1 year of experience in cleaning, restoration, or construction. Certified by the IICRC (required). Skills / Physical Demands / Competencies Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance. Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics). Ability to repetitively push/pull/lift/carry objects. Ability to work with/around cleaning agents. Benefits Company parties Dental insurance Health insurance Paid time off Vision insurance Competitive compensation Superior benefits Paid training Career progression Personal and professional development And more! Pay Starts at $23.00 - $25.00 per hour based on experience, with the possibility of overtime pay. #J-18808-Ljbffr