Customer Support Specialist
Carsforsale.com
Job Overview The Customer Service Department is a team designed to support the needs of our customer base. The primary duties include assisting our customers via taking inbound calls, email, account monitoring, while cooperating with other departments to ensure accounts are properly maintained. This position will also support our customer base with regular outbound calling campaigns. What You Will Do Handle both inbound and outbound calls from customers to problem solve and troubleshoot unique situations on their account and devices. Assist the customer in training of account tools and features. Service internal and external customers through our Internal Task System, this includes both email and phone communications. Documenting all activity in our Internal Tasking System. #J-18808-Ljbffr
Vacancy posted 3 days ago
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