Operations Coordinator

Summary As an Operations Coordinator, you'll play a crucial role in overseeing transportation operations, ensuring timely deliveries, and optimizing efficiency between the distribution center and transportation partners. Responsibilities Coordinate Transportation Logistics: Manage and schedule transportation for timely and accurate deliveries from the distribution center. Track Performance: Monitor delivery schedules, track transportation performance, and resolve any issues to ensure goods arrive on time. Collaborate Across Departments: Work with internal teams, including inventory management and customer service, to ensure seamless coordination and timely order fulfillment. Manage Documentation: Handle transportation-related paperwork and ensure compliance with all regulations, such as shipping documents and safety protocols. Optimize Routing: Work with drivers and third-party transportation providers to optimize delivery routes and improve efficiency. Troubleshoot Transportation Issues: Resolve any transportation or scheduling issues quickly and effectively to minimize disruptions. Suggest Process Improvements: Identify opportunities for process improvements in transportation coordination and suggest changes to enhance efficiency. Qualifications Relevant Experience: Experience in customer service, logistics, supply chain management, or transportation coordination, including managing orders, transportation, and inventory. Strong Communication Skills: Excellent oral and written communication skills, with the ability to communicate effectively with both internal teams and external transportation partners. Organizational Skills: Strong organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines with attention to detail. Problem-Solving Ability: Ability to troubleshoot issues and make quick, informed decisions to keep transportation and deliveries on track. Tech-Savvy: Proficiency in using logistics software, ERP systems, or TMS (Transportation Management Systems), and the ability to quickly learn new tools as needed. This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross‑departmental communications during regular business hours. Benefits Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance We are an Equal Opportunity Employer and provide a drug‑free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr