Healthy Markets Assistant

Healthy Markets Assistant Employer: Martha's Table Base pay range $19.23/hr - $20.19/hr Position Overview The Healthy Markets Assistant (FT) is responsible for supporting the daily coordination of food distribution through Martha’s Table Markets. Furthermore, the role is responsible for ensuring an engaging volunteer experience and positive market environment for market visitors. Position Duties and Responsibilities Daily manages participant sign-in, ensuring accurate data entry at markets Welcomes and greets all guests as the first point of contact, creating a warm, welcoming, and inclusive shopping experience across Healthy Foods Markets Serves as a frontline ambassador of Martha's Table, ensuring neighbors feel acknowledged and supported upon arrival, models dignity and hospitality In collaboration with Healthy Markets Coordinator, supports the coordination of Martha’s Table’s Markets food distribution with an emphasis on providing an enjoyable and positive experience for market guests and volunteers Supports market operations including setup/closing, restocking, and food distribution while upholding food safety standards and operational protocols Serves as a back‑up driver for Martha’s Table’s mobile food service program (McKenna’s Wagon) as needed Monitors the flow of foot traffic in and out of the lobby market Maintains appropriate food safety standards when receiving daily deliveries, handling and storing of food Maintains the cleanliness of storage areas, food distribution areas, and cargo vans (as applicable) daily Assists with maintaining accurate inventory records through manual tracking Ensures an engaging volunteer experience by orientating, directing, and supporting volunteers Demonstrated commitment to MT’s mission and core values of compassion, respect, teamwork, and accountability Embodies and serves as a model for “The Martha's Table Experience” and our organization’s core values Attends at least two MT anchor events annually Performs other duties as assigned Experience, Knowledge, and Skills Requirements Excellent interpersonal, verbal, and written communication skills, with the ability and desire to effectively interact with large numbers of diverse groups, including staff, volunteers, and community members to provide superior customer service Demonstrated experience in customer service, such as that gained in grocery, restaurant, or retail environments Warehouse operations experience receiving deliveries, operating a hand jack to move pallets, and proper storage of food items Demonstrated digital literacy skills (email, printing, data entry), proficiency in Google applications (Google Sheets, Google Docs, Google Slides) Experience working with a diverse population experiencing food and housing insecurity is preferred Experience overseeing or tasking volunteers or volunteering with nonprofit organizations Excellent attention to detail and ability to work independently Proficient in verbal/written Spanish, preferred but not required Education and Training Requirements A minimum one‑year of work‑related experience in hospitality, customer service, volunteer management, food pantries or food bank programs, community outreach, or grocery/retail environments providing superior customer service Experience working with a diverse population experiencing food and housing insecurity is preferred High school diploma and up to one year of university, community college, business school, vocational, trade or technical school in a relevant field Experience in community‑based food programs/social service programs, customer service, hospitality, food safety standards, and/or volunteer engagement is preferred Obtain a food handling certificate within the first 30 days of employment Possess a driver’s license with an acceptable driving record required Working Conditions Extensive physical activity. Requiring general movement and the ability to lift 50 pounds While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. COVID‑19 Martha's Table requires all team members to have: 2 doses of either Pfizer or Moderna administered before April 18, 2023 1 dose of Johnson & Johnson's Janssen administered before May 22, 2023 2 doses of Novavax COVID‑19 vaccine, Adjuvanted 1 updated dose of either Pfizer or Moderna administered after April 18, 2023 Martha's Table will consider waiving the vaccination requirement for: Candidates who object in good faith and in writing, pursuant to procedures established by the City Administrator or his/her designee, that the employee's vaccination would violate their sincerely held religious beliefs Candidates who have obtained and submitted written certification from a physician or other licensed health professional who may order an immunization, that being vaccinated for COVID‑19 is medically inadvisable because of the employee's medical condition Equal Opportunity Employer Statement Marha's Table is an Equal Opportunity Employer. Applicants who are unable to be vaccinated for religious or medical reasons should contact Human Resources (View email address on click.appcast.io) as soon as possible to engage in the interactive process and explore what, if any, reasonable accommodations Martha's Table is able to offer. This position requires the completion of a satisfactory background check. Martha's table is an Equal Opportunity Employer and is committed to providing employees with a work environment free of discrimination and harassment of any kind. Martha's table is committed to the principle of equal employment opportunities for all employees and applicants for the employment and prohibits discrimination and harassment of any type without regard to race, color, religion or belief, age, sex (including pregnancy), national, social or ethnic origin, disability status, HIV status, family medical history or genetics, protected veteran status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, family or parental status or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Martha's table will not tolerate discrimination or harassment based on any of these characteristics. If you need assistance or an accommodation due to a disability, you may contact us at View phone number on click.appcast.io or via e‑mail at View email address on click.appcast.io. Seniority level Entry level Employment type Full‑time Job function Customer Service Industries Non‑profit Organizations #J-18808-Ljbffr