Data Analyst

Say hello to opportunities. If you’re looking to be part of what’s next in communication, you’re in the right place. At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere. With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications. About The Role We are looking for a Senior Manager of Revenue Analytics to lead the analytical backbone of our revenue data. You will turn acquisition, upsell, churn and downsell data into clear, actionable insight that shapes how we plan, forecast, and grow revenue. This is a hands-on leadership role: you'll set technical direction, mentor and grow analysts at all levels, and partner closely with cross-functional leadership to ensure the data meets business needs for accuracy, timeliness, and scalability. This is a high-visibility role for someone who loves solving ambiguous business problems with data and can move fluidly between deep analysis and executive-level storytelling. What You'll Do Own the end-to-end reporting and analytics for revenue data across all product areas Lead the design and maintenance of core revenue data reporting used in monthly/quarterly business reviews Identify trends, risks, and opportunities across GTM motions and proactively surface findings to leadership before they're asked for Partner with Sales, Marketing, Customer Success, Finance and Accounting leaders to report, build dashboards, and translate data into decisions Build and scale self-serve analytics infrastructure (dashboards, data models, reporting standards) so stakeholders can answer their own questions Partner with Data Engineering/BI teams to ensure GTM data (CRM, marketing automation, product usage, billing) is clean, well-modeled, and trustworthy Lead, mentor, and grow a team of data analysts spanning junior to senior levels, including hiring and performance management Present findings and recommendations directly to senior leadership, including QBRs, earnings and board-level reporting support What We're Looking For Required: 7+ years of experience in revenue analytics, GTM strategy, Sales/business operations, or a related analytical function; SaaS or subscription business experience strongly preferred 2+ years of experience managing or mentoring analysts, or demonstrated ability to lead cross-functional analytical initiatives Strong SQL skills and large-scale data processing; hands-on experience with BI/reporting tools (Tableau, Looker, Power BI, Sigma, or similar) Deep understanding of SaaS/GTM metrics: acquisition, upsell, churn and downsell, and exit MRR reporting Experience with revenue recognition, billing systems, or subscription/SaaS revenue data Proven ability to translate complex data into a clear narrative for non-technical, executive audiences Comfort operating in ambiguity — able to structure a vague business question into a rigorous analytical approach Excellent stakeholder management skills; able to build trust and influence priorities across different functions Bachelor's degree in quantitative field (Business, Economics, Statistics, Engineering) preferred; MBA a plus but not required Preferred: Experience working with key connected business systems: Marketo, Salesforce, Anaplan, NetSuite, and other revenue-adjacent platforms, plus a strong grasp of the underlying data models Experience with statistical modeling (Python, R) beyond spreadsheet-based approaches What We Offer Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Debt refinancing assistance Employee perks and discounts program RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral is a global leader in agentic voice AI–powered business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. As the communications layer connecting businesses and customers, RingCentral is the front door of business communication and is in the advantageous position to apply AI at every phase of the conversation journey — before, during, and after each interaction. Our agentic AI portfolio includes autonomous voice-first AI agents that automate calls, assist in the moment, and analyze every interaction – enabling businesses to work smarter, respond faster, and connect more meaningfully with their customers. Visit ringcentral.com to learn more. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Belmont, CA, the compensation range for this position is between $168,900 and $206,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. #J-18808-Ljbffr