Field Installation Engineer
Synergy Staffing
We are seeking a Field Installation Engineer who will play a critical role in deploying our advanced digital vision systems on semi-trucks. This position combines hands-on technical installation with engineering-level troubleshooting and customer interactions. Approximately 25% travel is required to support installations at customer sites, provide technical expertise, and ensure successful system integration.
The ideal candidate will have strong mechanical and electrical skills, experience with commercial vehicle systems, and the ability to work independently in the field. This role offers the opportunity to be part of a fast-paced startup environment and contribute directly to the success of our innovative technology.
- Field Installations: Perform on-site installation of hardware and software systems on semi-trucks, including vision sensors, monitors and central compute module.
- System Integration: Connect and configure systems with vehicle power and CANBUS networks; ensure compatibility with existing truck systems; includes ability to develop cabling requirements.
- Engineering Support: Diagnose and resolve technical issues during installation; provide feedback to technical teams for product improvement.
- Testing & Validation: Conduct functional tests and safety checks to verify proper operation of installed components.
- Customer Interaction: Serve as a technical point of contact during field visits; explain system functionality and provide basic training to fleet operators.
- Documentation: Maintain accurate records of installations, configurations, and any field modifications.
- Travel: Approximately 25% regional travel to customer sites for installations and support.
- Collaboration: Work closely with internal engineering and product teams to share insights from field deployments.
- Mechanical & Electrical Aptitude: Strong understanding of semi-truck electrical systems, 12V wiring, and mechanical assembly.
- Technical Problem-Solving: Ability to troubleshoot and resolve installation challenges in real-world conditions.
- Tool Proficiency: Skilled in using power and hand tools related to working on vehicles.
- Physical Ability: Capable of lifting heavy equipment and working in varied positions, including under vehicles.
- Communication Skills: Comfortable interacting with customers and explaining technical concepts clearly.
- Experience:
- 5+ years working on commercial motor vehicles, with at least 2+ years on semi-trucks.
- Familiarity with vehicle camera systems and CANBUS preferred.
- Licenses: Valid driver's license required; CDL ideal.
- Startup Mindset: Ability to adapt to a fast-paced, evolving environment.
- Competitive consulting-based pay.
- Opportunity to join a technology startup at the ground floor and influence product development.
- Travel reimbursement for field assignments.
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