Customer Service & Sales Representative
Paul Heywood Farmers Insurance
Job Description
Job Description
At Paul Heywood Farmers Insurance Agenc y, were looking for a motivated Customer Service & Sales Representative who genuinely enjoys helping people, building strong relationships, and driving results as part of a high-performing team.
In this role, youll provide exceptional service to our clients, uncover their insurance needs, offer tailored solutions, and help protect families and local businesses while delivering real peace of mind. Youll combine outstanding customer care with consultative sales to make a meaningful impact every day.
Whether you have insurance experience or simply bring strong customer service skills, a positive attitude, and a drive to succeed in sales, were eager to train the right person whos ready to grow with us.
BenefitsAnnual Base Salary + Bonus Opportunities
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Bonus Opportunities
Competitive Base Salary
Licensing Support and Guidance
Paid Training and on going coaching
Responsibilities- Be the friendly, professional first point of contact for our clients
- Help customers with billing questions, policy changes, renewals, and claims support
- Build strong relationships with clients through excellent service and follow-up
- Educate customers on coverage options that better protect their families and assets
- Support the agency team with daily operations and client communication
- Identify opportunities to cross-sell and strengthen customer accounts
- Keep client information accurate and organized in agency systems
- Deliver a customer experience that makes people excited to stay with our agency
- Someone who is dependable, positive, and people-oriented
- Strong communication and relationship-building skills
- Ability to multitask and stay organized in a fast-paced environment
- A self-starter who takes initiative and enjoys learning
- Customer service, retail, healthcare, banking, or office experience is a plus
- Insurance experience is helpful, but not required we can train the right person
- Licensing is preferred or willingness to become licensed after hire
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