Software Engineer, Developer Productivity

Software Engineer, Developer Productivity

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean's agentic capabilities - AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we're helping the world's largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role

We are looking for a Software Engineer, Developer Productivity to shape the way our engineers build, test, and ship software. Our codebase is large and multi-language, powered by Bazel, with pipelines running on GitHub Actions and cloud remote execution. In this role, you will design and optimize build systems, CI/CD pipelines, and developer tooling, while also enabling engineers to effectively leverage AI-powered coding and productivity tools. Your work will reduce friction in everyday workflows, scale our infrastructure, and help the entire engineering team move faster with confidence.

You will:

• Develop and maintain our Bazel monorepo with support for multiple languages.
• Improve build hermeticity, caching, reproducibility, and dependency management.
• Extend Bazel with custom rules, macros, and integrations.
• Operate and optimize pipelines on GitHub Actions, Kubernetes, and cloud runners.
• Reduce CI latency through remote execution, caching, and parallelization.
• Instrument pipelines with telemetry and dashboards to measure speed, reliability, and cost.
• Build tools and workflows (CLI utilities, IDE plugins, GitHub bots) that improve day-to-day developer experience.
• Automate debugging of flaky tests and CI failures.
• Simplify onboarding and local dev environments.
• Enable engineers to integrate AI-powered coding assistants (e.g. GitHub Copilot, Cursor, Claude) into daily workflows.
• Build agentic tooling that automates CI failure analysis, PR triage, and code review support.
• Collect usage insights, build dashboards, and iterate on adoption strategies to maximize developer ROI from AI.
• You'll work on critical build and CI/CD systems that touch every engineer's workflow.
• You'll have a direct impact on the speed, reliability, and cost of software delivery.
• You'll be at the frontier of AI adoption in engineering teams, shaping how humans and AI collaborate in development.
• You'll have opportunities to contribute to open source (Bazel, rules projects, CI tooling) and share learnings at conferences

About You

Strong software engineering background (Java, Go, Python, or similar).

Experience with build systems (Bazel strongly preferred; Buck, Blaze, Gradle, or Maven acceptable).

Hands-on with CI/CD systems (GitHub Actions, Buildkite, Jenkins, etc.).

Familiarity with Docker/Kubernetes, cloud runners, and distributed build/test environments.

Experience integrating or enabling AI developer tools is a plus.

Strong debugging skills and an interest in solving workflow bottlenecks.

Passion for multiplying the effectiveness of other engineers.

Location

This role is hybrid (4 days a week in our Mountain View office)

Compensation & Benefits

The standard base salary range for this position is $140,000 - $265,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.