Heavy Equipment Field Service Diesel Technician

Heavy Equipment Field Service Diesel TechnicianFrom Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.As a Heavy Equipment Field Service Diesel Technician, you will be diagnosing, troubleshooting, and performing standard mechanical, electrical, hydraulic, and pneumatic repairs on customer's equipment in the field. Technicians furnish their own tools, are able to operate industry associated heavy equipment, and complete all assigned work in an accurate and timely manner.Primary responsibilities include:Inspect, diagnose, troubleshoot, and locate mechanical deficiencies on heavy equipment diesel engines and components. Source and order parts as needed.Determine extent of necessary repairs including identifying major powertrain overhaul needs and prepare orders for required services.Proper use of diagnostic equipment.Repair and/or replace all components of diesel engines hydraulic systems, air conditioning systems, suspension systems, drive trains, electrical systems, steering, braking, material handling, and operator comfort systems.Perform welding and brazing, fabricate and modify parts, equipment, miscellaneous structures and attachments.Complete all work orders (including warranty information) and time sheets in a legible, accurate, and timely manner.Operate equipment and vehicles with possession of all necessary licenses and certificates.Perform all work in accordance with established quality standards and safety procedures.Maintain service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation (DOT).Must keep truck and equipment clean and presenting the best impression possible to the public.Photograph equipment when necessary.Additional responsibilities include:Participate in required safety program, and work in a safe manner.Additional duties as assigned by manager.To be successful in this position you should have a strong mechanical aptitude, knowledge of tools applicable to the position, and the desire to learn. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work independently is essential to this position as well.Education/Experience:High school diploma or equivalent.4+ years of industry experience.Required qualifications/skills include:Knowledge of complex hydraulics, electrical, computer and mechanical systems, arc and oxygen acetylene welding, test equipment used to diagnose and repair equipment and electronic components of vehicles.Ability to operate a variety of equipment safely to diagnose, adjust and repair malfunctions; follow oral and written instructions; read and understand operators and repair manuals; work cooperatively with others; work with minimal supervision and keep required records.Ability to read, analyzes, and interpret technical information- schematics, technical manuals, technical drawings, technical procedures, and governmental regulationsOperate equipment and vehicles with possession of all necessary licenses and certificates.Skilled in 'Basic' computer applications including email and internet usage.The ability to communicate through email- sending & receiving notes, attachments.Ability to read, analyzes, and communicate technical information.Ability to write service reports that effectively communicate required information in an understandable (clear and concise) and useable method.Ability to communicate effectively with customers and coworkers. Keep customers up-to-date using MODERN as the main method of communication.Must be 21-years-old or older.Valid, active driver's license.Ability to read, write, and speak English.Ability to clear driver screenings and provide necessary information for a complete DQ file, including but not limited to:Road Test administered by Yancey personnel.Background check and MVR with less than 10 points.DOT PhysicalDrug ScreenMust not be disqualified to drive a CMV under 49 CFR § 391.15.Preferred qualifications/skills include:Course work from accredited trade school, college or university with emphasis in mechanics, hydraulics, and automotive electronics is desirable.Values:Safety: We value the lives and health of our team and customers above all else.Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.Teamwork: We work as one across our organization for the benefit of our customers.Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.Ideal candidates will demonstrate the following values:Acting in a safe mannerExhibiting honesty and integrityActing in a fair and ethical mannerTeam mentalityDelivering quality resultsEmbraces change / improvementExhibiting superior customer service skillsExhibiting pride and ownershipWorking with a sense of urgencyExhibiting a winning attitudeYancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.Competitive pay structure includes:Competitive Pay based on experienceIndividual Bonus Opportunities AvailableTechnician Tool Allowance401k Plan Strong Company MatchEmployee Profit SharingFinancial Wellness CoachingEmployee wellness program includes:Medical, Vision, Dental InsurancePrescription Drug CoverageFlexible Spending AccountsShort & Long Term DisabilityGroup Life InsurancePersonal time off includes:Paid HolidaysPaid Sick LeaveCareer development includes:Tuition ReimbursementOngoing TrainingAdvancement OpportunitiesEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.