Data Engineer

Req ID:

381034

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Data Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

AMS Data Platform Operations Engineer

We are looking for an

AMS Data Platform Operations Engineer

to support a global

ApplicationManagement Support service

for an enterprise Data Platform based on

Databricks

. The service operates on a

24/7 global support model

and covers both

User Support

and

OperationsSupport

, ensuring platform availability, process continuity, and timely resolution of incidents andservice requests across the data ecosystem.

Role Overview The selected candidate will be responsible for the operational monitoring, technical support, andtroubleshooting of data pipelines, ETL/ELT processes, orchestration workflows, and platformcomponents running across

Databricks

,

Talend

, and the related Azure-based infrastructure. The role requires strong hands-on experience in data operations, monitoring, incident analysis, andtechnical support for business-critical data platforms.

Key Responsibilities Provide

Level 2 / Level 3 AMS support

for a global Data Platform operating 24/7. Monitor and support scheduled jobs, workflows, notebooks, and data pipelines on

Databricks

. Monitor and manage ETL orchestration processes developed with

Talend 8

. Perform operational support activities on

Talend clusters hosted on Microsoft Azure

. Investigate incidents related to failed jobs, data processing errors, performance issues, connectivity problems, and platform unavailability. Analyze logs and metrics using

Kibana

and other monitoring tools. Troubleshoot

Spark

jobs, SQL queries, REST API integrations, and data ingestion flows. Support data validation and reconciliation activities across platform components. Interact with business users, data engineers, application owners, and global support teams to manage incidents, requests, and escalations. Execute standard operating procedures, runbooks, restart procedures, and recovery actions. Contribute to root cause analysis and problem management activities. Identify recurring issues and propose automation, monitoring, or process improvements. Support Power BI dashboard-related issues, including data availability, refresh failures, and connectivity troubleshooting. Ensure service continuity in line with agreed SLAs, operational KPIs, and escalation procedures.

Technical Skills 5+ years of relevant experience. Strong hands-on experience with

Databricks

. Good knowledge of

Talend 8

, especially for ETL orchestration and job scheduling. Experience with

Apache Spark

and distributed data processing. Advanced

SQL

skills for analysis, troubleshooting, and data validation. Experience with

Microsoft Azure

, preferably in relation to data platforms and cluster operations. Knowledge of

MongoDB

for data storage and troubleshooting. Familiarity with

Power BI

, especially dashboard refresh, semantic model connectivity, and data issue analysis.

Experience using

Kibana

for log analysis, monitoring, and incident investigation. Understanding of

REST APIs

, authentication mechanisms, integrations, and error handling. Good understanding of data pipelines, batch processing, ETL/ELT flows, job dependencies, and scheduling mechanisms. Familiarity with ITSM processes such as incident, request, change, and problem management.

Operational Requirements Availability to work within a

24/7 global support model

, including shifts, on-call coverage, orfollow-the-sun support, depending on the service organization. Ability to operate in production-critical environments with strict SLA requirements. Strong troubleshooting mindset and ability to work under pressure during major incidents. Ability to document incidents, actions performed, root causes, and recovery procedures. Good communication skills in English, both written and spoken. Experience working with distributed international teams.

Nice to Have Experience with automation of operational tasks. Knowledge of CI/CD practices for data platforms. Experience with Azure monitoring services. Knowledge of data governance, data quality, and security principles. Previous experience in global AMS or managed service environments.

Mission of the Role The AMS Data Platform Operations Engineer will ensure the stability, reliability, and operational continuity of the enterprise Data Platform, supporting users and technical teams while proactively monitoring and resolving issues across Databricks, Talend, Azure, and the connected data landscape. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .

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