Director, Talent & Culture - Corporate Functions

Director, Talent & Culture – Corp Functions (Global Technology & Innovation) Job no: 662833. Work type: Regular (Full-Time). Location: Orlando. Categories: Human Resources, Orlando - Professional Generic. JOB SUMMARY: Provides strategic direction in human resources functions at Universal Orlando Resort, including but not limited to strategic planning, performance management, organizational development/effectiveness, engagement & culture, employee/labor relations, career development & growth. Defines and implements relationship interactions between management and staff to maximize productivity and Team Member experience. Major Responsibilities Provides guidance and direction to assigned areas on all matters related to engagement, culture and employee relations. Serves as a resource and liaison in area of responsibility interfacing with the T&C Core Team on issues such as discipline, recruiting, training, benefits, payroll and compensation. Leads the assigned areas of Talent & Culture Business Partner team in implementing developed strategies, goals and actions to enhance Team Member experience & satisfaction while ensuring UO’s policies and procedures are followed. Directs the delivery and monitoring of various T&C policies and programs while providing appropriate reporting/documentation. Assists the client group with ensuring positive leadership relationships with their team members. Contributes to development and implementation of strategies that support UO T&C goals and programs for all Team Members. Directs assigned area of HR Employee Relations team in delivery of programs developed by the HR Core Team. Serves as a Leader to the T&C Business Partner team guiding career growth and executing IDP's. Understands and actively participates in Environmental, Health & Safety responsibilities. Performs other duties as assigned. Education Bachelor’s degree in Human Resources required. Experience 10+ years of experience as a Human Resources Generalist required; or equivalent combination of education and experience. Additional Information Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Continuously scans the work environment by observing and listening to obtain information that addresses or anticipates the service needs of guests and fellow team members. Demonstrates active listening and effective questioning techniques, identifying options to satisfy the service needs of guests and team members. Selects appropriate actions to efficiently meet or exceed service expectations. Influences decisions of major nature with tact & diplomacy. Your talent, skills and experience will be rewarded with a competitive compensation package. #J-18808-Ljbffr