US|Application Engineer II

Samprasoft

Application Engineer

Location: Houston, TX

Platform: Surface, Product Line: Maintenance & Inspection

Time Zone: Houston Central Time or a good overlap with Central Time.

Project Background: Platform / Product Line: Surface Digital Platform / Maintenance & Inspection Product Line Provide Level 1 and 2 support for multiple applications in the Instrument, Electrical, and Analyzer Equipment focus area

Summary:

As an Application Engineer, you will be engaging with customers to address their application support needs, which includes troubleshooting, on-the-spot user training, coordinating with vendors on escalated technical issues, and managing software updates.

Required Qualifications:

Self-motivated individual with strong verbal and written communication skills with demonstrated ability to engage with customers, troubleshoot technical issues, and coordinate communications with users about coming changes. Experience with SQL-style databases (SQL Server, Oracle) and constructing SQL queries Experience with Microsoft Azure services (App Service, SQL Service, Azure Functions, etc) Experience in CI/CD DevOps environments with automated software deployment pipelines

Preferred Qualifications: SAFe/Agile experience in executing delivery via Program Increments and Iterations Experience managing support tickets in a formal ticket management system, like Support Now Web application development experience with a Microsoft stack (.NET, SQL Server, Entity Framework) Automation and low-code development (i.e.

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Vacancy posted 3 days ago

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