Cashier, F&B - Winter 26/27

F &B Cashier

Business Unit: Food & Beverage

Position Reports to: Restaurant Manager and/or Front of House Supervisor

Location: Crystal Mountain, Washington

Wage Range: 17.13-18.50 + tips

RESORT OVERVIEW, CULTURE AND VISION

Crystal Mountain is the Pacific Northwest's premier destination for skiers, snowboarders, and summer adventurers. We are part of Alterra Mountain Company which consists of some of the world's most aspirational brands.

A career with Crystal Mountain is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.

Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty.

We are here to shape the future of mountain adventure.

We Embrace Empowerment

We Honor Authenticity We Cultivate Collaboration

We Prioritize Purpose

JOB SUMMARY

The F& B Cashier processes guest point-of-sale transactions and assists guests with questions and requests. The position maintains clean, stocked, and organized POS, condiment, and beverage stations, reports on equipment issues, and follows established Food & Beverage policies and procedures.

ESSENTIAL DUTIES

• Arrives on time, clean, and in proper uniform
• Clocks in and out according to shift
• Demonstrates an upbeat, positive attitude and acts and communicates with our guests in a positive manner
• Responsible for accurate cash handling, making & returning proper change
• Maintains cleanliness of cashier, condiment, and beverage stations
• Stocks and refills beverage machines, condiments, and utensils
• Assists guests with needs as necessary
• Reports any equipment malfunctions or breakage to the proper channels to resolve the issue ASAP.
• Abides by and upholds overall customer service standards
• Adheres to all policies, standards, SOP's and training as directed by the General Manager and F&B Director.
• Completes all tasks according to General Manager

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Experience handling cash and using Point of Sale technology
• Proven exemplary customer service skills
• Some venues require intermediate ski or snowboard ability to access

PHYSICAL DEMANDS AND WORKING CONDITIONS

• This position is required to work evenings, weekends and holidays while in operation.
• Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
• Manual dexterity to operate a computer and other common office equipment on a constant basis.
• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
• Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
• Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer