Manager Nursing - MICU & 5C Medicine Telemetry, Allegheny General
Highmark Health
Job Title
Allegheny Health Network
Units
MICU
Allegheny General's MICU is a 28 bed unit providing intensive care to critically ill patients. All rooms are private to ensure patient comfort and privacy. The MICU primarily serves patients with diagnoses such as respiratory failure, sepsis, and multi-system organ failure.
5C Medicine Telemetry
The Allegheny General 5C Medicine Telemetry Unit is a 26 bed unit featuring all private rooms. The unit maintains a fast pace while serving a diverse patient population with diagnoses ranging from heart failure to gastrointestinal bleeds. The patient population includes those with heart failure, MICU stepdown or post-MICU and CCU patients, post-ventilator patients, those experiencing CHF exacerbations, altered mental status, and dyspnea/shortness of breath. The unit manages a patient population very similar to the MICU but at a lower acuity level and sees a good mix of older and younger adult patients.
Allegheny General Hospital
- AGH is a Level I Trauma Center
- 5 state of the art ICU's
- State of the art Cancer Center
- 550+ Beds
Allegheny Health Network
At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees.
General Overview
Manages, supervises, and coordinates the daily operations of a specific patient care department providing clinical and administrative leadership and expertise. Contributes to the strategic planning process and attainment of goals of both their departments and the organization.
Essential Responsibilities
LEADERSHIP
- Demonstrates and role models professional behavior with all staff interactions.
- Serves as change agent and role model for change to assist staff in accepting and embracing the necessary change.
- Conducts monthly unit conferences with minutes which include discussions of both unit and organizational activities and goals.
- Completes annual performance appraisals on associates.
- Attends greater than 50% of leadership meetings.
- Promotes unit based shared governance to include ongoing support through consultation and assistance in eliminating barriers.
- Promotes RN career ladder with staff.
- Promotes and encourages nursing specialty certification.
QUALITY AND PATIENT SAFETY
- Monitors departmental performance in appropriate EBPs, quality and patient safety goals, meeting assigned goals.
- Develops action plan for any goal not met which includes timeline.
- Participates in 85% of monthly Joint Commission mock tracers.
- Develops a yearly unit based quality plan with unit based clinical practice and PI council based on identified unit needs.
- Assures departmental participation and compliance with Six Sigma projects goals related to through put.
CUSTOMER SATISFACTION
- Reviews bi-weekly Press Ganey report providing feedback to staff at monthly unit conference.
- Investigates and provides feedback for identified patient or departmental concerns.
- Rounding for Purpose weekly to assess patient and family needs.
- Develops departmental plan to address any improvement needs.
- Meet or show consistent progress toward meeting established patient satisfaction goal.
FINANCE
- Maintains both FTE and Goods/Services within established budget, completes variance reports according to established guidelines.
- Utilizes established tools to monitor monthly budget performance, conducting drill down to explain variances as needed.
- Completes staffing report daily
- Addresses overtime use with individuals as needed with documentation of discussion.
- Reports budget performance at monthly unit conferences.
PROFESSIONAL GROWTH AND DEVELOPMENT
- Assures appropriate orientation, education, credentialing, and professional development for personnel.
- Encourages and facilitates staff membership on research committee, clinical practice councils.
- Encourage and facilitate attendance at nursing grand rounds.
- Foster peer review.
- Set developmental goals with staff member at yearly evaluation.
- Identifies one area for self-improvement annually and develops a plan to improve.
Qualifications
Minimum
- Bachelor's Degree in Nursing
- 3 years of leadership experience
- Act 34 Criminal Background Clearance Certificate
- Act 33 Child Abuse Clearance Certificate
- Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
- Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).
- CPR certification
Preferred
- Master's Degree in Nursing
- National Certification
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