Interaction Designer

Overview The Senior Designer - UX will help lead the design and definition as a key contributor to our client's Core UX team responsible for integrating human-centered practices in unpacking and improving the digital customer experience across all stages of the travel journey. The Core UX team supports defining our client's digital product strategy and providing the leadership to execute on that strategy with cross-functional, mission-based teams. We are looking for an empathic, passionate, curious designer who values delivering high-quality solutions and thrives in a collaborative environment. Preferred Hours: 9 to 5 pm CST Work Location: Hybrid – 1 to 2 days onsite Preferred city: Chicago Travel: Yes; approximately 10 to 20% of time Travel reimbursement: Yes Responsibilities PLAN CONCEPT Visualize ideas using professional design tools as well as sticky notes, sketch boards, whiteboard markers, or other tools necessary to rapidly work through ideation and move to the next stage Initiate and respond to ideas for innovation/improvements based on research, analysis, and competitive reviews Identify user needs and business requirements Substantiate design approach with analysis and projections for improvements DESIGN REFINE Ensure digital customer touch points remain consistent with our client’s user experience and brand standards Develop intuitive, usable, and engaging interactions Drive the design of next-generation navigation schemes, patterns, components, and templates across the company’s products, ensuring a consistent, appealing, and dynamic customer experience Create low and high fidelity interactive prototypes adhering to rapid, iterative, and collaborative processes Work with usability researchers to design test plans and iterate designs during user testing. Translate usability findings into design improvements DEFINE & COMMUNICATE Create final design deliverables through detailed specifications including: process flows, wireframes, storyboards, high- and low-fidelity mockups, red-lines, and prototypes Present design work to the UX team, product team, and executives for review and feedback Collaborate with cross-functional teams, the larger UX team, and business partners throughout the design process Communicate with multiple stakeholders to synthesize review feedback and progress with a user-centered focus During implementation, respond to day-to-day questions from developers, product managers, and project managers Work with QA to identify, document, and verify bug fixes Provide guidance and mentor junior designers Education / Certification BA/BS or equivalent work experience required Knowledge / Skills Solid grasp of web design principles and a good understanding of front-end web technologies required Excellent understanding of user experience design for the Web, mobile, and touch devices required Ability to coordinate, prioritize, and accomplish multiple tasks in a fast-paced environment with minimal supervision Experience in writing detailed design specifications (IA, workflow, page functionality and layout, etc.) used by developers Self-starter who can create schedules and define scope of work even without clear requirements Strong ability to communicate, defend design decisions, and respond quickly to business needs Proven ability to set design direction and collaborate with other designers A team player who can adapt in a rapidly changing environment Experience 5 years professional UX design experience required 8 years professional UX design experience preferred Skills visual design, ux design Additional Skills & Qualifications Portfolio must showcase strong visual design craft and high-fidelity UI work. This is a critical evaluation component. Experience designing consumer-facing digital products at scale. Ability to balance UX strategy with hands-on design execution. Strong understanding of design systems and scaling consistent experiences across products. Experience presenting and defending design decisions to senior leadership and cross-functional stakeholders. Ability to work independently in ambiguous environments and help define solutions when requirements are not fully established. Experience in travel, loyalty, financial services, ecommerce, or other complex customer journey environments is preferred. Demonstrated experience translating business objectives and user needs into intuitive digital experiences. Candidates with conversational AI, GenAI, chatbot, virtual assistant, or AI-enabled product design experience are highly preferred. Strong portfolio examples highlighting interaction design, micro-interactions, mobile experiences, and visual storytelling. Job Type & Location This is a contract position based out of Chicago, IL. Pay and Benefits The pay range for this position is $55.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include: medical, dental & vision; critical illness, accident, and hospital; 401(k) with pre-tax and Roth contributions; life insurance; disability coverage; HSA; transportation benefits; EAP; and time off (PTO, vacation or sick leave). Workplace Type Hybrid position in Chicago, IL. Application Deadline This position is anticipated to close on Jul 24, 2026. About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. TEKsystems is an Allegis Group company and equal opportunity employer. We do not discriminate on the basis of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected characteristic. Important Notices San Francisco Fair Chance Ordinance, Massachusetts Lie Detector, and Use of AI in hiring processes may apply in certain locations. By applying, you acknowledge that AI may be used in review of applications. This content is for job description purposes and may include legal notices required by law. #J-18808-Ljbffr