Samsung Experience Consultant Lead

Job Details Job Type: Regular Work Location: Best Buy 198 - Tucson, AZ 85711 Overview Become a Full-Time Retail Sales Associate for Samsung Electronics America (SEA). 2020 Companies is an outsourced sales and marketing company, representing well-known brands in consumer electronics, telecom, and energy. We hire, train, and deploy people to represent these brands. If you are passionate about cutting‑edge technology and strive to provide first‑rate customer service, join our experienced sales team to drive consumer sales of Samsung devices, including phones, tablets, wearables and more. Be a part of something bigger. Day in the Life Demonstrate, sell, and promote Samsung products to customers in Best Buy. Ensure that consumers have the latest and most relevant product information when making a purchase decision. Excel at building relationships with Best Buy associates and leadership through daily trainings, collaboration and goal sharing. What’s in it for you? Competitive weekly pay – $18.00 per hour. Earn a bonus, paid quarterly. Next‑day pay on‑demand with DailyPay. Paid training completed online at home via computer or mobile device. Apparel provided. Company‑provided tablet or phone. Exciting work environment to showcase customer service skills. Ongoing training and development. Work an average of 32+ hours per week. Scheduled during high‑traffic times including weekends, weekdays, and some holidays. Eligible for medical, dental, vision benefits. Paid time off + paid holidays. 401(k) with company match. Core Competencies Plan & Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy. Key Responsibilities Drive sell-out of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques. Uncover and understand customer needs and recommend Samsung products to fit those needs. Build confidence in Samsung products and services for both Best Buy employees and repeat customers as a brand evangelist. Build strong partnerships with Best Buy staff to drive key initiatives and goals of all teams. Meet or exceed personal and store sales goals on a monthly basis. Provide excellent customer and client service through interaction with customers and Best Buy employees. Ensure retail brand standards are met through merchandising, security, installation, and cleanliness. Complete display resets upon request and during new product launches. Complete daily reporting on sales performance and retail insights. Performance Measurements Regular and prompt attendance. Daily accurate reporting. Meet or exceed established monthly/weekly sales quota/goals. Customer/client satisfaction. Qualifications High school diploma or equivalent required. Six (6) months prior sales, retail, telecom, or marketing experience preferred. Demonstrated knowledge of products and services. Excellent communication, presentation, interpersonal, and problem‑solving skills. Impeccable integrity and commitment to customer satisfaction. Ability to work independently and manage multiple priorities in a fast‑paced environment. Availability to work weekend evenings and high‑demand retail holidays. Ability to maintain customer confidentiality. Equal Employment Opportunity Statement We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. #J-18808-Ljbffr 2020 Companies, Inc.