Critical Facilities Technician

Critical Facilities Technician

Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development, and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient, and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey, and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast-track services that include project programming, design management, facility assessment, development and construction management, commissioning, and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency, and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers. Our business is growing fast and we are currently seeking a talented Critical Facilities Technician for the operation of a data center facility.

Location: Little Rock, AR

Assist in providing on-site field coordination supervision and project management support for the operation of a critical facility.

Assist in management of mission critical equipment used to operate and maintain facility.

Assist in management of systems and physical environment integration (life safety, mechanical, plumbing, and power related activities and issues).

Report discrepancies and trends to the Assistant Critical Facilities Manager, Critical Facilities Manager, operations team and clients.

Assist in managing preventative and emergency maintenance schedules and procedures for building systems; identify back-up and replacement inventory needs for critical systems.

Assist in overseeing all maintenance schedules and providers.

Assist in updates of standard practices consistent for critical facility operations and equipment.

Oversee and coordinate sub-contractors to assure proper installation of equipment and delivery of maintenance services.

Troubleshoot emergencies, equipment problems, and technical issues, organize and oversee resolutions.

Provide ongoing technical support, management and oversight of vendors as necessary.

Completes daily inspections.

Complete inspections and maintenance. Scheduled maintenance may include, but is not limited to, monthly, bi-monthly, quarterly, semi-annually, and annual equipment maintenance.

Self-perform numerous Electrical/HVAC preventative maintenance activities including but not limited to:

Filter changes

Generator operating tests

UPS/ATS/STS transfer tests and operation

Provide field technical support related to redundancy, reliability and maintainability for the facility:

Current needs

Long-term objectives and strategic planning

Primary focus shall be on uptime (99.9999%) and cost saving opportunities supported by Ascent Corporate Engineering group

Assist in development and implementation of Ascent's Change Control Program

Method of Procedure (MOP), Standard Operating Procedure (SOP), and Emergency Recovery Procedure (ERP) development

Assist CFM and/or ACFM in administration of onsite Critical Facility Work Rules

Vendor onboarding and familiarization

Safety inspections and adherence to Ascent safety policies.

Administrative policies/procedures

Scope of Work standards

Spare parts management

Reporting development

Life Cycle Replacement Strategy

Support overall site operation of the facility.

Qualifications

2+ years of experience as a Critical Facilities Technician or other relevant experience

High School Diploma or equivalent required

BS or Technical Degree in Mechanical or Electrical Field or other related field preferred.

Knowledge of construction planning, mechanical or electrical systems necessary, building controls, fire systems, and security systems.

Knowledge of building automation systems.

Possess Electrical/HVAC certifications (preferred)

Candidate must be technically proficient in planning and scheduling, and exhibit excellent organizational skills.

Candidate must possess strong communication skills, the ability to lead coordination meetings and actively facilitate progress in order to achieve scheduled goals.

Candidate must have people skills, good judgment, and flexibility

Qualified candidate will be able to work cooperatively with internal administration groups, and effectively contend with customers and contractors to reach mutually acceptable terms and conditions.

Proficiency with MS Excel, MS Word, MS Project. Knowledge of AutoCAD is a plus.

Additional Information

This position reports to the Critical Facilities Manager.

Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more.

Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.