Server
Eagles Landing Restaurants
Server Position
Walking open interviews daily from 2pm-6pm
Essential Duties and Responsibilities:
Develop and maintain professional functional working relationships with IHOP team members and guests
Execute the "Server Guidelines to Great Guest Service" per IHOP SOP to ensure a high-quality guest experience
Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests and invite them to return
Communicate guest food orders and service requests in an accurate and timely manner
Memorize and apply IHOP terminology, abbreviations, methodologies and plating and menu knowledge
Comply with SOP methods in regard to guest checks and maintaining cash control
Stock and rotate all needed supplies in the service areas and dining room
Comply with all federal, state and local regulations as well as the IHOP Safety Manual and SOP health, sanitation and safety guidelines
Clear, clean and reset tables and clean chairs, booths and floors after guests leave
Perform all cleaning duties according to posted cleaning charts
Comply with IHOP uniform and appearance standards per SOP guidelines
Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Has a reliable form of transportation to get to work on time
Willing to submit to a background check and take a drug test
Can speak, read and write English language proficiently
Legally authorized to work in the United States
Must be at least 18 years old or older
Pre-screening Questions
Do you enjoy working in a fast paced work environment? If so, why?
Phone Interview
Greet me as if I am a customer that just arrived
Tell me about a time you handled an angry customer
What about this job interests you?
$10 per week
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