Patient Service Representative

Patient Service Representative

Our client, a leading health system in Garden City, KS, is seeking a Patient Service Representative to provide comprehensive clerical and office support within a physician clinic.

Responsibilities

• Greet patients and caregivers, providing assistance in a manner that reflects high-quality service.
• Verify and update all demographic data in the electronic health record, identifying communication and financial barriers.
• Gather and process necessary information for medical records, referrals, billing, and treatment purposes.
• Schedule and confirm patient appointments, revising as needed.
• Maintain patient charts and records confidentially, including importing and communicating scanned documents.
• Obtain and process appropriate payments at the time of service.

Requirements

• Required: High School Diploma or GED; previous work experience with basic office and computer skills, filing, telephone answering, and reception.
• Preferred: Knowledge of medical terminology and medical insurance payers.

Schedule

• Monday - Friday, 8:00 AM - 5:00 PM

Compensation

• $16.33 - $24.30/hour

Benefits

• Medical, prescription drug, dental, and vision plans.
• Life insurance.
• Paid time off (minimum of 14 days annually for full-time benefit-eligible team members).
• Tuition reimbursement.
• Retirement plan benefits, including 401(k) and 403(b).